French Speaking Customer Service Representative

Há 3 dias

Lisboa, Lisboa, Portugal Grabjobs Tempo inteiro

Company Overview

We are a leading telecommunications company renowned for delivering exceptional customer experiences and innovative communication solutions. Our team is dedicated to maintaining high standards of service, fostering a dynamic work environment, and supporting professional growth.

Job Description

We are seeking enthusiastic individuals to join our customer service team as French Speaking Customer Service Representatives. In this role, you will be the first point of contact for our French-speaking customers, providing top-notch support and solutions.

Key Responsibilities:

  • Handle inbound and outbound customer calls, emails, and live chats in French, addressing inquiries and resolving issues in a timely and professional manner.
  • Assist customers with product and service-related questions, billing inquiries, technical support, and general troubleshooting.
  • Maintain a deep understanding of our products and services to provide accurate information and solutions.
  • Collaborate with other team members and departments to resolve complex customer issues and escalate when necessary.
  • Document customer interactions and update customer records in our database accurately and efficiently.
  • Meet or exceed performance targets, including customer satisfaction, response times, and resolution rates.
  • Participate in regular training sessions and team meetings to stay updated on product changes, company policies, and best practices.
  • Contribute to a positive team environment by sharing insights, feedback, and innovative ideas for improving customer service processes.

Qualifications:

  • Fluent in French: Exceptional written and verbal communication skills in French are mandatory.
  • Customer-Focused: Strong interpersonal skills with a genuine desire to help others and provide excellent service.
  • Problem-Solving Skills: Ability to think critically and resolve issues effectively.
  • Adaptability: Comfortable working in a fast-paced, dynamic environment with the ability to multitask and manage time effectively.
  • Team Player: Willingness to collaborate with colleagues and contribute to a supportive team atmosphere.
  • Tech Savvy: Basic proficiency in computer applications and the ability to quickly learn new software systems.

  • Customer Service Representative

    Há 4 dias

    Lisboa, Lisboa, Portugal Abroad Experience Tempo inteiro

    Job DescriptionAs a Customer Service Representative - French Speaking, you will be the first point of contact for our French-speaking customers.Your primary responsibility will be to provide exceptional customer service, resolving queries and concerns in a timely and professional manner.ResponsibilitiesAnswer customer inquiries via phone, email, and...

  • French-Speaking Customer Service Representative

    2 semanas atrás

    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Job Title : French-Speaking Customer Service Representative Location : Lisbon, Portugal Start Date : March 20, 2025 Work Schedule : Monday to Friday: 07:00 AM - 07:00 PM (Rotational Shifts) Saturday: 08:00 AM - 03:00 PM Days off: Sunday and 1 rotational day off Job Type : On-Site : B&M (Permanent Contract after 3 months trial) Work At Home (WAH) : 6 months...

  • French-Speaking Customer Service Representative in Lisbon

    Há 12 horas

    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    French-Speaking Customer Service Representative in Lisbon Dynamic company urgently seeks a French-speaking Customer Service Representative to join our team in Lisbon. Requirements: Must have a European Union residency permit or a valid residence permit. Excellent communication skills and ability to resolve issues effectively. Previous experience in customer...

  • French-Speaking Customer Service Representative

    3 semanas atrás

    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Job Title: French-Speaking Customer Service Representative (Onsite)Location: Braga, Portugal (remote)Industry: Website Technical SolutionsEmployment Type: Full-Time (Rotating Shifts) Compensation & Benefits:Competitive salaryComprehensive health and life insurance from the first dayMeal allowanceTransport allowanceOpportunities for career advancement and...

  • French-Speaking Customer Support

    1 semana atrás

    Lisboa, Lisboa, Portugal Grabjobs Tempo inteiro

    .French-Speaking Customer Support, LisboaClient:Cross Border TalentsLocation:Lisboa, PortugalJob Category:OtherEU work permit required:YesJob Description:Job Title: French-Speaking Customer Service Representative (Onsite)Location: Braga, Portugal (remote)Industry: Website Technical SolutionsEmployment Type: Full-Time (Rotating Shifts)Work Location: Onsite in...

  • French-Speaking Customer Service Representative

    3 semanas atrás

    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Job Title: French-Speaking Customer Service Representative (Onsite)Location: Braga, Portugal (Onsite Position)Industry: Website Technical SolutionsEmployment Type: Full-Time (Rotating Shifts) Salary & Benefits:Competitive salaryComprehensive health and life insurance from day oneMeal allowanceTransport allowanceOpportunities for career growth and...

  • French Customer Service Representative

    Há 7 dias

    Lisboa, Lisboa, Portugal Cbt Org Tempo inteiro

    Job Title: Customer Service RepresentativeCompany: Smart Lightning DevicesLocation: Lisbon, PortugalPosition Type: Full-Time, On-SiteContract Type: CDD (6 months)Language Requirement: FrenchSalary: Base Salary: 900 per month (paid over 14 months)Additional Allowances: 100 per month (paid over 12 months)Work Schedule: Days: Monday to Friday (including bank...

  • French Speaking Customer Delight Representative In Lisbon

    Há 2 dias

    Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiro

    Social network you want to login/join with:French speaking Customer Delight Representative in Lisbon, LisbonClient:Cross Border TalentsLocation:Lisbon, PortugalJob Category:OtherEU work permit required:YesJob Reference:6380831140b3Job Views:4Posted:16.03.2025Expiry Date:30.04.2025Job Description:We are seeking a motivated and customer-oriented individual to...

  • Customer Service Representative

    Há 5 dias

    Lisboa, Lisboa, Portugal CBT org Tempo inteiro

    Job OverviewCBT org is seeking a highly motivated and skilled French speaking Customer Service Representative to join our international team in Portugal. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients while working in a fast-paced environment.

  • Customer Service Representative French Language

    Há 6 dias

    Lisboa, Lisboa, Portugal Grabjobs Tempo inteiro

    **About the Job**We are seeking a motivated and customer-oriented individual to join our team as a French-speaking Customer Service Agent in Lisbon. As a representative, you will play a crucial role in ensuring a seamless and positive experience for our French-speaking customers.Responsibilities:Addressing customer inquiries via e-mail and phone...

  • Onsite French-Speaking Customer Service Representative

    2 semanas atrás

    Lisboa, Lisboa, Portugal Careerforge Tempo inteiro

    Job Title: Onsite French-Speaking Customer Service RepresentativeLocation: Lisbon, Portugal (Onsite Only)Industry: Website Technical SolutionsJob Type: Full-Time (Rotative Shifts)Salary & Benefits:Competitive SalaryHealth and Life Insurance (Comprehensive coverage from day one)Career Growth & Development OpportunitiesMeal AllowanceTransport...

  • Customer Service Representative French Speaker

    3 semanas atrás

    Lisboa, Lisboa, Portugal Cbtalents Tempo inteiro

    Customer Service Representative French Speaker Location: Lisbon, Portugal Schedule: Monday to Friday, Rotative Shifts (06:00 22:00) Work Model: On-Site Welcome Bonus: 2,000 euros About the Role: We are looking for a French-speaking Customer Service Representative to join our team in LisbonIf you have excellent communication skills and a passion for helping...

  • Customer Service French-Speaking

    3 semanas atrás

    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Job Title: Onsite French-Speaking Customer Service RepresentativeLocation: Aveiro, Portugal (Onsite Only)Industry: Website Technical SolutionsJob Type: Full-Time (Rotative Shifts) Salary & Benefits:Competitive SalaryHealth and Life Insurance (Comprehensive coverage from day one)Meal AllowanceTransport AllowanceCompany-Provided Equipment (Laptop, tools, and...

  • French Speaking Customer Delight Representative In Lisbon, Lisboa

    1 semana atrás

    Lisboa, Lisboa, Portugal Grabjobs Tempo inteiro

    Social network you want to login/join with:French speaking Customer Delight Representative in Lisbon, LisboaClient:Cross Border TalentsLocation:Lisboa, PortugalJob Category:Other-$0-0/monthlyEU work permit required:YesJob Views:4Posted:03.03.2025Expiry Date:17.04.2025Job Description:We are seeking a motivated and customer-oriented individual to join our team...

  • Customer Service Representative French Speaker

    Há 3 dias

    Lisboa, Lisboa, Portugal Velenosi & Meredith Consulting Tempo inteiro

    Customer Service Representative French SpeakerLocation: Lisbon, PortugalSchedule: Monday to Friday, Rotative Shifts (06:00 22:00)Work Model: On-SiteWelcome Bonus: 2,000 eurosAbout the Role:We are looking for a French-speaking Customer Service Representative to join our team in Lisbon If you have excellent communication skills and a passion for helping...

  • Customer Service Representative

    Há 5 dias

    Lisboa, Lisboa, Portugal Cbt Org Tempo inteiro

    **Job Title : French Customer Service RepresentativeLocation : Portugal Position Overview :We are seeking a talented French-speaking individual to join our customer service team. As a representative of Buscojobs Portugal, you will be responsible for providing exceptional service to our clients, handling inquiries, and resolving issues in a timely...

  • French Speaking Customer Service

    Há 5 dias

    Lisboa, Lisboa, Portugal Language Matters Tempo inteiro

    Do you love travelling and want to have an abroad working experience in the warm Mediterranean area? For several projects in the hospitality, Tech and Social Media industry, we are looking for French speaking Customer Service Representatives to join a growing team in Portugal. You will be the first point of contact for customers who have questions regarding...

  • Onsite French-Speaking Customer Service Representative

    3 semanas atrás

    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Job Title: Onsite French-Speaking Customer Service RepresentativeLocation: Porto, PortugalIndustry: Website Technical SolutionsJob Type: Full-Time (Rotative Shifts) Salary & Benefits:Competitive SalaryHealth and Life Insurance (Comprehensive coverage from day one)Meal AllowanceTransport AllowanceCareer Growth & Development OpportunitiesCompany-Provided...

  • French Speaking Customer Support Expert

    Há 4 dias

    Lisboa, Lisboa, Portugal Language Matters Tempo inteiro

    Are you passionate about languages and customer service? Do you want to take your career to the next level while working in a multicultural environment?About the JobWe are seeking a highly motivated and skilled French speaking Customer Service Representative to join our growing team in Portugal. As a Customer Service Representative, you will be the first...

  • Customer Service Representative French Speaker

    2 semanas atrás

    Lisboa, Lisboa, Portugal Best Hire Tempo inteiro

    Location: Lisbon, PortugalType: Full-Time About the Role:We are looking for a passionate French-speaking Customer Service Representative to join a dynamic team in Lisbon.This role is perfect for individuals who enjoy assisting others and solving problems while working in a multicultural environment.Your Responsibilities: Communicating with French-speaking...