Multilingual Support Professional

Há 3 dias


Lisboa, Lisboa, Portugal Jobtome Tempo inteiro

Pursue a challenging and rewarding career path with a company that values innovation, excellence, and customer satisfaction. As a valued member of our team, you'll have the opportunity to make a tangible impact on our customers' experiences.

Job Summary

We're seeking a highly skilled and customer-focused individual to join our dynamic team. The successful candidate will be responsible for delivering exceptional support across multiple channels, while maintaining a high level of professionalism and courtesy.

Key Accountabilities:
  • Provide timely and effective responses to customer inquiries via phone, chat, email, and social media.
  • Collaborate with internal stakeholders to resolve complex customer issues.
  • Maintain accurate records of customer interactions and feedback.
Requirements for Success

To excel in this role, you should possess:

  • Native-level fluency in Spanish and near-native fluency in English
  • EU Citizenship or Portuguese Residency Card
  • 1-2 years of experience in customer-facing roles, preferably in a support capacity
  • Exceptional communication and problem-solving skills
  • A passion for delivering exceptional customer experiences
Benefits and Perks

We offer a range of benefits and perks to support your personal and professional growth, including:

  • A competitive salary and bonuses
  • A meal allowance to support your daily needs
  • Comprehensive health and life insurance
  • Flexible working arrangements to balance work and life
  • Ongoing training and development opportunities


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