Salesforce Software Engineer

Há 1 mês


Lisboa, Lisboa, Portugal Richemont Tempo inteiro

Main Responsibilities:
Salesforce Software Engineer will operate within the Client Interactions area, part of Group Platforms LNR (Luxury New Retail). You will be joining a dynamic team where you will support our worldwide Salesforce initiatives that are aiming at delivering a tailored solution to our Customer Relation Centres (CRC) and all our client-facing teams. Our template is based on state-of-the-art solutions leveraging mainly Salesforce Service Cloud and Vonage CTI.

Key Responsibilities:
Develop custom solutions on the Salesforce platform using Apex, Visualforce, Lightning Web Components, and other programming languages and frameworks. Participate in complete application life cycle from technical design, architecture, development, testing, and deployment of high-quality Salesforce solutions using coding best practices. Communicate and collaborate with other technical resources like architects, admins, configuration experts, and stakeholders regarding status, risks, and any technical issues. Apply best practices in your developments and challenge solution designs from other software engineers/developers in the team. Actively participate in the Agile ceremonies and give constant updates of the evolution of the development of features in the sprint. Ensure functional and technical health of features developed by your peers by cross-testing among the development team and being involved in all test phases. Help support team troubleshoot and deliver quality solutions to bugs raised in production.

Requirements:
Bachelor's or Master's degree in information technology or computer science or equivalent experience. Minimum 2 years of experience in Salesforce development, ideally with exposure to call-center solutions. Salesforce certifications (Salesforce Developer 1 and 2, Service Cloud Consultant, Salesforce Administrator, super badges). Strong technical knowledge of Salesforce products (ability to investigate and debug issues). Excellent problem-solving, communication, and leadership skills. Strong knowledge of Agile methodology, experience with Jira and Confluence suitable. Previous exposure to test automation technologies and best practices is a plus.



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