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User Flagging Specialist
1 semana atrás
Job Overview
We are seeking a highly skilled User Flagging Specialist to join our team in Portugal. As a specialist, you will be responsible for reviewing user flagging reports on social media platforms and ensuring content meets our client's policies and guidelines.
Key Responsibilities
- Understand and remain up-to-date with client's policies and guidelines.
- Analyze and identify non-compliant content and take timely action.
- Review reported content within agreed turnaround times and maintain high standards of quality.
- Recognize trends and patterns, and escalate issues outside of established policies.
- Apply market-specific knowledge to enhance user support.
Requirements
To excel in this role, you should possess:
- Excellent communication skills, both written and verbal.
- Fluency in English (B2).
- Good computer handling skills.
- Ability to handle sensitive content, including graphic images.
