Technical Support Professional

Há 7 dias


Porto, Porto, Portugal KCS iT Tempo inteiro
Key Responsibilities

The Senior Application Support Specialist will be responsible for the following key areas:

  • Incident Management: Managing and resolving production incidents in a timely and effective manner
  • Change Coordination: Coordinating changes and technical operations to ensure minimal disruption to business operations
  • Documentation: Maintaining accurate and up-to-date documentation on application components and operations
  • Backup and Recovery: Ensuring the integrity and recoverability of data through regular backups and restoration testing
  • Monitoring and Reporting: Monitoring application performance and generating reports to identify trends and areas for improvement

To succeed in this role, you will need to have a strong background in Linux and Windows environments, as well as experience with scripting languages such as Shell, Python, and PowerShell. Knowledge of databases, including Oracle, Sybase, SQL Server, and MySQL, is also essential.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering high-quality results, we encourage you to apply for this exciting opportunity.



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