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IT Service Delivery Expert
2 semanas atrás
Are you an experienced IT professional with a passion for delivering exceptional customer experiences and driving business results? As an IT Service Delivery Expert, you will play a critical role in shaping the future of SAP's cloud offerings.
As a trusted advisor to customers, you will provide guidance on technical requirements and address complex challenges throughout their cloud transformation journey. Your deep understanding of customer goals and objectives will enable you to offer tailored solutions and recommendations that meet their evolving needs.
As part of the SAP Enterprise Cloud Services team, you will collaborate closely with internal delivery teams to ensure seamless execution of cloud projects. Your exceptional communication skills and ability to explain technical details to non-technical audiences will be essential in building strong relationships with customers and stakeholders.
Key Responsibilities- Serve as primary technical contact for SAP Enterprise Cloud Services customers, offering guidance and support across their lifecycle.
- Gain deep understanding of customer goals and challenges to offer tailored solutions and recommendations.
- Manage and resolve escalations related to SAP Enterprise Cloud Services customer landscapes.
We are committed to delivering exceptional results and exceeding customer expectations. As an IT Service Delivery Expert, you will be responsible for driving business outcomes and improving customer satisfaction.
We invest in our employees' growth and development, providing opportunities for training, mentorship, and career advancement. Our inclusive and diverse workplace culture promotes collaboration, creativity, and innovation, enabling us to stay ahead of the competition.
About UsSAP is a leading provider of enterprise software and services, dedicated to helping businesses run more efficiently and effectively. Our cloud-based solutions empower organizations to transform their operations, improve customer experiences, and drive business success.
We pride ourselves on our commitment to innovation, quality, and customer satisfaction. Join us in shaping the future of cloud computing and making a meaningful impact on the world.
