IT Service Delivery Expert
Há 3 dias
Inetum is seeking a talented IT Service Delivery Expert to join our team. This key player will be responsible for managing incidents, handling BAU service requests, and maintaining infrastructure.
Key Responsibilities:
- Develop and maintain application support knowledge articles.
- Ensure all production deliverables meet industry standards and best practices.
- Strong knowledge of batch processing and the ability to support production incidents.
- Analyze system logs to identify potential infrastructure issues.
- Monitor services, manage alerting, reporting, and drive continuous improvements in service quality and availability.
Requirements:
- More than 4 years of professional experience in Application Production.
- Experience with UNIX shell scripting, PowerShell, and Python to automate daily tasks.
- Proficiency in Windows and Linux environments, providing robust technical support for system and application-related issues, ensuring seamless operations.
- Knowledge of Autosys, including job creation and modification.
- Strong understanding of ITIL best practices.
- Proficiency in PL/SQL.
- English language proficiency at B2 level.
Take on the challenge of shaping the future of our company by joining our team today.
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