IT Service Delivery Expert

Há 3 dias


Lisboa, Lisboa, Portugal Inetum Tempo inteiro

Inetum is seeking a talented IT Service Delivery Expert to join our team. This key player will be responsible for managing incidents, handling BAU service requests, and maintaining infrastructure.

Key Responsibilities:

  • Develop and maintain application support knowledge articles.
  • Ensure all production deliverables meet industry standards and best practices.
  • Strong knowledge of batch processing and the ability to support production incidents.
  • Analyze system logs to identify potential infrastructure issues.
  • Monitor services, manage alerting, reporting, and drive continuous improvements in service quality and availability.

Requirements:

  • More than 4 years of professional experience in Application Production.
  • Experience with UNIX shell scripting, PowerShell, and Python to automate daily tasks.
  • Proficiency in Windows and Linux environments, providing robust technical support for system and application-related issues, ensuring seamless operations.
  • Knowledge of Autosys, including job creation and modification.
  • Strong understanding of ITIL best practices.
  • Proficiency in PL/SQL.
  • English language proficiency at B2 level.

Take on the challenge of shaping the future of our company by joining our team today.



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