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Technical Support Specialist
2 semanas atrás
About the Role: We are seeking a highly skilled Technical Support Specialist to join our team in Aveiro. As a key member of our customer support team, you will be responsible for providing timely and accurate information to customers via phone, email, and chat.
Responsibilities: Respond to customer inquiries, provide product and service knowledge, resolve customer complaints efficiently, handle inbound and outbound communications, and collaborate with internal teams to escalate and resolve complex issues.
Requirements: B2 level English proficiency, strong problem-solving and multitasking abilities, excellent communication and interpersonal skills, ability to work effectively in a team and independently.
What We Offer: Comprehensive training and ongoing development, friendly and supportive work environment, opportunity for growth within the company.
