Technical Support Specialist For Remote Automotive Diagnostics
1 semana atrás
Technical Support Specialist for Remote Automotive Diagnostics (f/m/div.)Join to apply for the Technical Support Specialist for Remote Automotive Diagnostics (f/m/div.) role at Bosch Portugal The Bosch Group has more than 400,000 employees around the world, present in 60 countries, and we are proud to impact people's lives and to work towards a more sustainable future.
In the city of Aveiro, Bosch has a Research and Development Center with projects for different business areas of the Bosch Group. The Mobility Aftermarket division (MA), that provides the aftermarket and repair shops worldwide with modern diagnostic and repair shop technology, is one of those business areas. Within an Agile set-up of Software Developers, Software Testers, Product Owners, Scrum Masters, and UX/UI Designers, the MA division is creating tailor-made solutions to address the service needs of new-generation, electronically controlled and connected vehicle solutions.
At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference in mindsets, cultures, generations, identities, and perspectives. Everyone should bring their authenticity and work together respectfully. Bosch is an employer that values diversity and equal opportunities. We welcome applications from people with disabilities and we can provide reasonable accommodations during the recruitment process and in the performance of professional activity. By including everyone and ensuring equal opportunities we unleash our full potential.
Job DescriptionYour contribution to something big: As a Technical Support Specialist for Remote Automotive Diagnostics, you will provide expert assistance to automotive workshops in Europe. Your expertise in ADAS calibration and vehicle diagnostics will help solve complex cases efficiently, ensuring a seamless customer experience. Your key responsibilities will include:
Provide remote technical support for workshops.Diagnose and resolve advanced vehicle system issues using OE (Original Equipment) and IAM (Independent Aftermarket) tools.Utilize OE-Tester and diagnosis software to find and perform the corresponding solution.Communicate effectively with customers via Chat.Manage multiple support tickets and client interactions in parallel.Conduct regular training sessions for team members and provide feedback to the Development Team.QualificationsWhat distinguishes you: Vehicle Master level technician skills (or local equivalence) and/or work experience in this field.Experience in automotive diagnostics, ADAS calibration, and technical support.Technical Know-How: Strong knowledge of OE (Original Equipment) and IAM (Independent Aftermarket) tools and their procedures.ESI tronic technical knowledge is beneficial.Expertise in ECU (electronic control units) flashing, Engine management systems, Comfort systems (such as ADAS), and braking systems is beneficial.Understanding of electronic modules, dashboards, lighting, and vehicle behavior.Working Style & Methods: Strong analytical skills to diagnose complex vehicle issues remotely and problem-solving skills.Ability to multi-task and handle multiple cases efficiently.Enjoy training co-workers.Flexibility in terms of time and working contents.Personality: Good communication and active listening skills.High level of customer orientation and ability to adapt quickly.Passion for automotive technology and continuous learning.Languages: Very good spoken and written English skills.Additional InformationWork includes: Flexible work conditions.Hybrid work system.Exchange with colleagues around the world.Health insurance and medical office on site (general surgeon, psychology, physiotherapy, general clinic).Training opportunities (e.g., technical training, foreign languages training) & certifications.Opportunities for career progression and continuous professional development.Access to great discounts in partnerships and Bosch products.Sports and health-related activities.Flexible benefits platform.Free parking lot.Canteen.Success stories don't just happen. They are made... Make it happen We are looking forward to your application Seniority levelAssociate
Employment typeFull-time
Job functionIndustrial Machinery Manufacturing
#J-18808-Ljbffr
-
Technical Support Specialist For Remote Automotive Diagnostics
2 semanas atrás
Aveiro, Aveiro, Portugal Bosch Portugal Tempo inteiro.Technical Support Specialist for Remote Automotive Diagnostics (f/m/div.)Join to apply for the Technical Support Specialist for Remote Automotive Diagnostics (f/m/div.)role at Bosch PortugalThe Bosch Group has more than 400,000 employees around the world, present in 60 countries, and we are proud to impact people's lives and to work towards a more...
-
Technical Support Specialist For Remote Automotive Diagnostics
3 semanas atrás
Aveiro, Aveiro, Portugal Tn Portugal Tempo inteiroTechnical Support Specialist for Remote Automotive Diagnostics (f/m/div.), AveiroClient:Location:Job Category:OtherEU work permit required:YesJob Reference:24bf32cf7576Job Views:5Posted:14.02.2025Expiry Date:31.03.2025Job Description:Your contribution to something big: As a Technical Support Specialist for Remote Automotive Diagnostics, you will provide...
-
Aveiro, Aveiro, Portugal Tn Portugal Tempo inteiroSocial network you want to login/join with:Group Leader –Technical Support for Remote Automotive Diagnostics (f/m/div.), AveiroClient:Location:Job Category:OtherEU work permit required:YesJob Reference:b9c666426669Job Views:4Posted:15.02.2025Expiry Date:01.04.2025Job Description:Your contribution to something big: As a Group Leader –Technical Support for...
-
Aveiro, Aveiro, Portugal Bosch Tempo inteiroJob DescriptionYour contribution to something big:As a Group Leader –Technical Support for Remote Automotive Diagnostics, you will lead and develop a team of specialists providing expert assistance to automotive workshops in Europe.Your expertise in ADAS calibration, vehicle diagnostics, and leadership will help drive technical excellence, process...
-
Aveiro, Aveiro, Portugal Bosch Group Tempo inteiroJob Description Your contribution to something big: As a Group Leader –Technical Support for Remote Automotive Diagnostics , you will lead and develop a team of specialists providing expert assistance to automotive workshops in Europe.Your expertise in ADAS calibration, vehicle diagnostics, and leadership will help drive technical excellence, process...
-
Remote Technical Support Specialist
1 dia atrás
Aveiro, Aveiro, Portugal Bosch Portugal Tempo inteiroAbout the JobBosch Portugal has a Research and Development Center in Aveiro, where you will be working on creating tailor-made solutions to address the service needs of new-generation, electronically controlled and connected vehicle solutions.Your Key Responsibilities Will Include:Providing expert assistance to automotive workshops in EuropeDiagnosing and...
-
Technical Support Specialist
Há 7 dias
Aveiro, Aveiro, Portugal Continental Tempo inteiro**Key Responsibilities**We are seeking a Technical Support Specialist to join our team at Continental. In this role, you will be responsible for supporting and organizing planned maintenance tasks and collaborating with team leaders on planned maintenance, curative maintenance, and projects.**What We Offer**A dynamic and collaborative work environmentThe...
-
Technical Support Specialist
Há 7 dias
Aveiro, Aveiro, Portugal Agileengine Tempo inteiroJob DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team at AgileEngine. As a Technical Support Specialist, you will play a critical role in providing exceptional customer service to clients using Shopify.About the Role:Provide first-level technical support to clients via phone, email, or chat.Focus on resolving critical...
-
Technical Support Specialist
Há 5 dias
Aveiro, Aveiro, Portugal Cross Border Talents Tempo inteiroJob OverviewIndustry-Leading Technical SupportCross Border Talents is a renowned company in the website technical solutions industry, seeking a skilled Technical Support Specialist to join our team in Aveiro, Portugal. As an onsite representative, you will be responsible for providing top-tier technical support to our French-speaking customers.About the...
-
Technical Support Specialist
Há 7 dias
Aveiro, Aveiro, Portugal Tn Portugal Tempo inteiroAbout the Role: We are seeking a highly skilled Technical Support Specialist to join our team in Aveiro. As a key member of our customer support team, you will be responsible for providing timely and accurate information to customers via phone, email, and chat.Responsibilities: Respond to customer inquiries, provide product and service knowledge, resolve...
-
Remote Customer Support Specialist
Há 5 dias
Aveiro, Aveiro, Portugal Alphanumeric Systems Canada Ltd Tempo inteiroAbout the Role: Alphanumeric Systems Canada Ltd is seeking a highly skilled Spanish-Speaking Customer Service Help Desk professional to join our team. This is a fully remote position, allowing you to work from anywhere in Portugal.This role requires flexibility to work different schedules, including business hours from both Portugal and USA (EDT). You will...
-
Automotive Industry Data Specialist
Há 3 dias
Aveiro, Aveiro, Portugal Migso-Pcubed Tempo inteiroWe're on the hunt for a talented data specialist to join our team at Migso-Pcubed!This role involves working with clients in the automotive industry to create customized dashboards and KPIs using Power BI. As a data specialist, you'll be responsible for collecting, cleaning, and analyzing data sets, conducting statistical analyses, and collaborating with...
-
Automotive Solutions Specialist
Há 7 dias
Aveiro, Aveiro, Portugal Faurecia S.A. Tempo inteiroCompany OverviewFaurecia S.A., a leading global automotive supplier, is committed to shaping the future of mobility. With its cutting-edge solutions for smart life on board and sustainable mobility, the company anticipates the industry's revolutionary changes.About UsWe are the Controlling Support Platform Team at Faurecia's Global Business Services. Our...
-
Automotive Technology Specialist
Há 2 dias
Aveiro, Aveiro, Portugal Faurecia Tempo inteiroCompany Overview">We are Faurecia, a sustainable mobility technology leader. Our mission is to pioneer technology for mobility experiences that matter to people.Job Description">We are seeking a Pc&L Trainee/Intern to support our production planning and control process.Key Responsibilities:">Pilot the implementation of digital planning, production control,...
-
Diagnostic Helpdesk Team Member
Há 24 horas
Aveiro, Aveiro, Portugal Mercedes-Benz Tempo inteiroThe Mercedes-Benz Customer Assistance Center Maastricht is a dynamic and multicultural work environment where collaboration and innovation thrive. We offer a job that combines technical skills with a passion for delivering outstanding customer experiences.Your key responsibilities as a member of our Diagnostic Helpdesk team include handling incoming work...
-
Support Specialist
Há 4 dias
Aveiro, Aveiro, Portugal Randstad II - Prestação de Serviços, Limitada Tempo inteiroWe are seeking a Support Specialist to join our team. The successful candidate will possess excellent problem-solving skills and the ability to work independently.You will be responsible for providing technical support and training to healthcare professionals.Job DescriptionAs a Support Specialist, you will be the primary point of contact for healthcare...
-
Aveiro, Aveiro, Portugal Phiture Tempo inteiroBosch Automotive Aftermarket seeks an experienced Embedded Software Developer to join our team. As a key contributor to our vehicle diagnostics solutions, you will develop cutting-edge software for international car manufacturers and independent workshops.Main Responsibilities:Develop high-quality embedded software for vehicle diagnostics solutions using...
-
Aveiro, Aveiro, Portugal Cross Border Talents Tempo inteiroAs a Remote French Language Support Specialist, you will be responsible for providing exceptional customer service to clients across the globe. This role is ideal for individuals who are fluent in French and have a good command of English.Job DescriptionYou will be working as part of a dynamic team that provides permanent recruitment solutions for various...
-
ERP Technical Support Specialist
Há 5 dias
Aveiro, Aveiro, Portugal Jobbex It Tempo inteiro**Job Overview**At Jobbex IT, we are seeking an experienced ERP Support Specialist to join our team. As a key member of our operations department, you will play a critical role in ensuring the stability, security, and efficiency of our IT systems.**Responsibilities:**Provide technical support for day-to-day IT tasks, including equipment provisioning, user...
-
Technical Support Specialist
Há 5 dias
Aveiro, Aveiro, Portugal Buscojobs Portugal Tempo inteiroCompany Overview: We are a leading recruitment agency in Portugal, dedicated to connecting talented individuals with exciting job opportunities. Our team is passionate about delivering exceptional service and fostering long-term relationships with our clients.Job Description: As a French-speaking customer support specialist, you will play a vital role in...
