Technical Consultant Specialist
2 semanas atrás
About the Role:
">We are seeking a highly skilled Technical Consultant to join our Healthcare Information Systems (HCIS) Implementation team in Iberia.
">As a Technical Consultant, you will provide technical support to Philips Solutions, including installations, maintenance, repair, and other associated activities at customer premises.
">Your key responsibilities will include:
">- ">
- Providing remote and on-site technical support to project teams">
- Acting as technical lead for small and medium implementations and managing escalations to the respective team">
- Remote monitoring, understanding alerts generated by our systems, and opening tickets when needed">
- Communicating incidents to service partners via email or dedicated platforms">
- Setting high standards for customer communication and documentation">
- Adhering to company working practices and health & safety guidelines">
- Ensuring smooth transitions to support projects from a technical perspective">
Requirements:
">To succeed in this role, you will need:
">- ">
- Experience with PACS and/or RIS health products (desirable)">
- Knowledge of integration using standards like HL7, DICOM, Web services, etc.">
- A university degree">
- Native fluency in Portuguese and Spanish, with excellent English skills">
- Experience with Oracle or SQL databases, Windows-based operating systems, and remote support software">
- Excellent communication and interpersonal skills">
- The ability to develop technically as products evolve">
- An enthusiastic and strong sense of team spirit">
About Philips:
">We are a health technology company committed to delivering quality healthcare solutions. Our mission is to make a meaningful difference in people's lives by providing innovative solutions that improve healthcare outcomes.
">What We Offer:
">As a Technical Consultant at Philips, you can expect:
">- ">
- A competitive salary of approximately €60,000 per year, depending on location and experience">
- A comprehensive benefits package, including health insurance, retirement savings, and paid time off">
- Ongoing training and development opportunities to enhance your skills and knowledge">
- The chance to work on challenging projects with a talented team of professionals">
- A dynamic and supportive work environment that values diversity and inclusion">
Location:
">This role is based in Iberia, with regular travel to customer sites required.
">Contact Information:
">Please do not contact us directly. All applications will be reviewed by our recruitment team, and selected candidates will be contacted for further discussion.
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