Strategic Process Improvement Consultant

Há 3 dias


Lisboa, Lisboa, Portugal Devoteam Tempo inteiro

At Devoteam, we're passionate about harnessing the power of technology to drive meaningful change. Our team is dedicated to unlocking the full potential of our clients, partners, and employees through innovative solutions that put people at the forefront.

Our commitment to #TechforPeople has earned us a reputation as a leading player in Digital Transformation across EMEA, with a revenue of €1B. We believe in cultivating a culture that values diversity, creativity, and excellence, empowering our 10,000+ tech and business leaders to thrive on cloud, data, and cyber security.

Job Summary

We're seeking an experienced Strategic Process Improvement Consultant to join our multidisciplinary team. As a key member of our Cloud experts, Designers, Business consultants, Security experts, Engineers, Developers, and other extraordinary talents, you'll collaborate with cross-functional teams to design and implement optimized processes, leveraging BPMN 2.0 notation for standardization and clarity.

About You
  • Bachelor's degree in Computer Science, Information Technology, or a related field
  • Advanced knowledge of BPMN 2.0 notation for process mapping
  • Proven ability to identify optimization opportunities in organizational processes
  • Familiarity with ITSM platforms such as EasyVista and ServiceNow is a plus

You'll be responsible for conducting requirements gathering and process design, analyzing current processes, and recommending improvements aligned with business needs and industry best practices. Your strong analytical and problem-solving skills will enable you to communicate process improvements and optimizations to stakeholders through comprehensive documentation and reports.

What We Offer

We value our employees' contributions and offer:

  • A competitive salary: €60,000 - €80,000 per annum, depending on experience
  • A dynamic work environment that fosters growth and innovation
  • Ongoing training and development opportunities
  • A diverse and inclusive workplace culture

We are an equal opportunities employer, committed to promoting merit-based employment and actively fighting against all forms of discrimination. Our organization celebrates diversity, and all of our vacancies are open to people with disabilities.



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