Senior Regulatory Advisor

Há 4 dias


Lisboa, Lisboa, Portugal Minacs Tempo inteiro

Company Overview
We are a global technology and services leader that powers the brands of the future, recognized for awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture."
We help well-known brands improve their businesses with technology and integrated solutions in over 70 countries.

Job Summary
The Legal Back-Office Advisor role is an exciting opportunity to ensure performance goals are met across all operations and fulfill client expectations related to operational excellence: high targets regarding quality, efficiency, & customer journey improvement.

Responsibilities
In this role, you will verify if transport operators treat passengers by their rights, understand customer situations, and manage legal claims with different actors including lawyers, legal officers, and national enforcement bodies to assess customer claiming foundations properly.

Requirements
To succeed in this position, you should have:
- A high level of English (B2)
- Excellent communication skills
- Previous experience in Customer Service or as a tourism/travel representative (a plus)
- Be proactive, self-motivated, and a great team player

Benefits
We offer a range of FREE Learning and Leadership Development programs designed to set you on your way to a successful career. About 80% of our managers and leaders have been promoted from within. We provide training, cutting-edge technologies, and continuing support to ensure your success.

Compensation
This role offers an estimated salary of $40,000 - $60,000 per year, depending on qualifications and experience. If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it's this or another role.



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