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Afghani Dari Telephonic Communication Specialist
1 semana atrás
Company Overview
Language Services Associates, Inc. is a leading provider of language solutions for the Limited English Proficient (LEP) community.
Job Summary
We are seeking an experienced Afghani Dari telephonic interpreter to join our team. This is a remote opportunity that requires fluency in both English and Afghani Dari, as well as excellent communication and customer service skills.
About the Role
As a telephonic interpreter for Afghani Dari, you will be responsible for handling telephone calls on demand and facilitating language communication in various settings, including medical, legal, and customer service.
Responsibilities
- Provide effective telephonic remote interpreting
- Answer inbound calls in a timely manner
- Provide superior customer service
- Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality
- Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices
- Complete training(s) and participate in ongoing Quality Assurance monitoring
Qualifications/Experience
- Full fluency in both English and Afghani Dari
- Technology proficient (web-based platforms, email, Microsoft Word)
- Landline phone access for sound quality
- An interpreting space that is quiet, secure, and free from outside noises
- 2+ years of professional interpreting experience preferred
- Industry specific certifications/trainings preferred (CMI, CCHI, etc.)
- Proof of 40+ hour medical interpreting training preferred (ex: Bridging the Gap, Cross-Cultural, etc.)
Estimated Salary Range
$45,000 - $65,000 per year
Benefits
This is a remote opportunity with flexible scheduling. We offer competitive pay, opportunities for professional growth and development, and a dynamic work environment.