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IT Service Delivery Manager
1 semana atrás
About WIRE IT
Our company, WIRE IT, offers IT services that help customers achieve their business goals.
We are looking for an experienced Senior Defect Manager to join our team.
Job Overview
The Senior Defect Manager will be responsible for managing the defect life cycle across multiple platforms and developing effective processes to improve quality and reduce defects.
Key Responsibilities
- Manage the defect life cycle across multiple platforms
- Develop and implement effective defect management processes
- Collaborate with cross-functional teams to identify and resolve defects
- Analyze data to inform defect prevention and reduction strategies
- Stay up-to-date with industry trends and best practices in defect management
Requirements
- Degree in Computer Engineering, Software Engineering, or similar field
- Minimum 5 years of experience as a Defect Manager
- Experience in defect management roles
- Strong understanding of software development life cycles
- Knowledge of testing methodologies
- Experience with Jira
- ISTQB certification or similar
- Excellent problem-solving abilities with a keen attention to detail
- Analytic professional with critical thinking skills
- Excellent communication skills
- Ability to work autonomously and as part of a team
- Fluency in English (spoken and written)
Benefits
- No-term full-time contract
- Health Insurance
- 22 days of paid vacation
- 4 extra days annually (Carnival, Christmas Eve, New Year's Eve, Birthday)
- Meal Allowance on card (Coverflex)
- Referral Bonus
- Special discounts and flex options
- Training annual budget
- A great team-oriented culture
- Chance to become a part of a dynamically growing international company
- Challenging projects giving the unique opportunity to grow and learn
