Customer Service Representative
Há 6 dias
We are seeking a skilled Customer Service Representative to join our team in Portugal. As a key member of our support team, you will be responsible for delivering exceptional customer experiences through various communication channels.
Job Overview:The ideal candidate will possess excellent written and verbal communication skills, with a strong focus on resolving customer issues efficiently. You will work closely with our global teams to ensure seamless customer support across multiple regions.
Key Responsibilities:- Respond to customer inquiries via chat, email, and phone, providing timely and accurate solutions.
- Collaborate with internal teams to identify and resolve recurring customer issues.
- Maintain up-to-date product knowledge to effectively assist customers.
- Minimum 3-4 years of experience in customer service, with a focus on live interactions.
- Proven track record of resolving complex customer issues.
- Excellent English written and verbal communication skills (C2 level).
- Fully remote work based in Portugal.
- A competitive salary.
- An Oura Ring for professional use.
- Internet allowance and meal card benefits.
- A permanent employment contract.
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Customer Service Representative
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Customer Service Representative
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