Lisbon-based Software Customer Support Representative
Há 5 dias
Are you ready to embark on an exciting new adventure in Lisbon? Blu Selection is seeking an international technical support specialist to join our team. As a technical support specialist, you will play a key role in delivering exceptional customer experiences and driving business growth.
About the RoleKey responsibilities of this role include:
- Providing technical support to customers, responding to inbound requests, and documenting relevant case information.
- Assisting users with pre-sales inquiries, general questions, and technical support issues via phone, email, or social media.
- Adapting the brand's voice and tone for interactions on both private and public channels.
To succeed in this role, you will need:
- A native level of German and a good level of English.
- An attentive listener with excellent communication skills.
- A drive for excellence and professionalism.
- A real team player, committed to collaboration and continuous learning.
- Excitement about intercultural communication and the expatriate lifestyle.
- A willingness to relocate to Lisbon for an international career and life experience.
- A valid Portuguese work permit.
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