Clinical Support Specialist

1 semana atrás


Lisboa, Lisboa, Portugal Iqvia Argentina Tempo inteiro

Job Summary:

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We are seeking a Clinical Support Specialist to join our team at Iqvia Argentina. This role will be responsible for providing support to patients and healthcare professionals participating in clinical studies.

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About the Role:

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The Clinical Support Specialist will be the primary point of contact for patients and healthcare professionals, responding to incoming calls and emails related to clinical studies. They will also be responsible for administering informed consent, collecting and entering data in the study electronic data capture system, and escalating any adverse events or serious adverse events according to protocol.

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Key Responsibilities:

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  • Respond to incoming calls and emails related to clinical studies">
  • Administer informed consent verbally or online">
  • Collect and enter data in the study electronic data capture system">
  • Escalate any adverse events or serious adverse events according to protocol">
  • Maintain accurate and up-to-date records of patient interactions">
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Requirements:

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To be successful in this role, you will need:

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  • Bachelor's degree or equivalent experience">
  • Previous experience in a BPO with technology support or clinical is a plus">
  • Knowledge of the pharmaceutical industry is a plus">
  • Customer service experience is a plus">
  • Dutch language fluency and English language professional proficiency">
  • Windows Operating System and Microsoft Office skills">
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What We Offer:

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Iqvia Argentina offers a competitive salary and benefits package, including:

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  • A starting salary of €35,000 per year">
  • Ongoing training and development opportunities">
  • A dynamic and supportive work environment">
  • Opportunities for career growth and advancement">
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Location:

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This role is based in Argentina and requires the ability to travel occasionally to meet with clients and participate in training sessions.

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Contact Information:

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Please submit your application, including your resume and cover letter, to us through our website.

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We look forward to hearing from you



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