Beauty and Cosmetics Industry Supervisor
4 semanas atrás
Job Summary
We are seeking a highly motivated and experienced Supervisor to join our team in the Beauty and Cosmetics Industry. As a Supervisor, you will be responsible for managing and motivating a team of customer service representatives, ensuring they deliver exceptional service to our clients.
Key Responsibilities
- Manage and motivate a team of customer service representatives
- Monitor and evaluate team performance
- Develop and implement action plans for continuous improvement
- Ensure the accomplishment of Key Performance Indicators
Requirements
- Native written and verbal communication skills in Italian
- Good level of English (minimum B2)
- Interest, passion, and solid experience managing teams (minimum 2 years)
- Availability for variable shifts
- Experience in Beauty/Cosmetics Industry (desirable)
- Experience in contact center and Digital Marketing (a plus)
What We Offer
- Excellent work opportunity in a dynamic leading multinational company
- Possibility of cooperation with leaders in various industries
- Investment in training and personal development
- Modern, centrally located buildings with canteen facilities and excellent public transportation connection
- Health Insurance
- Free language courses, sport activities, and organized events
- Free healthy meals in the cafeterias
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