Beauty Industry Team Lead

4 semanas atrás


Porto, Porto, Portugal Teleperformance Tempo inteiro
Lead the Way in the Cosmetics Industry

We are seeking a passionate leader to join our team as a supervisor for the beauty and cosmetics industry. As a key member of our customer service team, you will be responsible for managing a team of customer service representatives and ensuring they deliver exceptional service to our clients.

Key Responsibilities:

  • Manage a team of customer service representatives to ensure they meet and exceed customer service standards
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with cross-functional teams to drive business growth and improve operational efficiency
  • Provide coaching and training to team members to enhance their skills and knowledge

Requirements:

  • Previous experience in a customer service leadership role, preferably in the cosmetics industry
  • Proven track record of delivering exceptional customer service and driving business growth
  • Strong leadership and communication skills, with the ability to motivate and inspire a team
  • Ability to work in a fast-paced environment and adapt to changing priorities

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment


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