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We are seeking a highly skilled Cosmetic Product Consultant to join our dynamic team in Porto. As a key member of our team, you will play a crucial role in guiding customers through their beauty journeys, providing expert advice on skincare, makeup, and wellness products.
Your Responsibilities:- Manage consumer requests and complaints through various channels
- Provide exceptional customer service, product advice, and solutions in a professional and timely manner
- Collaborate with other departments to resolve issues and redirect cases as needed
- Exceptional communication skills, empathy, and a customer-centric approach
- Demonstrated problem-solving abilities, a collaborative mindset, and proficiency in the German language (C1 level)
- English language proficiency (B2 level) and solid IT skills, including reporting tools
- Willingness to work flexible shifts and prior experience in the cosmetics and luxury industry is advantageous
- A long-term fixed-term contract with the possibility of renewal
- Full-time working hours (40h/week) with a rotational schedule
- A competitive salary (€950-1100 gross/month) including free accommodation or €1300-1400 gross/month excluding accommodation
- Reimbursement of initial flight expenses, airport pick-up, and yearly two-way flight ticket back to your home country (within the EU)
- Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
At Blu Selection, we prioritize our employees' career development, language skills, and social integration. If you are passionate about the beauty industry and possess the required skills and qualifications, we encourage you to apply for this exciting opportunity.