Beauty Industry Customer Support Specialist

4 semanas atrás


Porto, Porto, Portugal Recruitment Direct Tempo inteiro
Job Title: Beauty Industry Customer Support Specialist

Job Summary:

We are seeking a highly skilled Beauty Industry Customer Support Specialist to join our team in Porto, Portugal. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients, addressing their queries, and resolving any issues they may have.

Key Responsibilities:

* Provide customer support via live chat, phone, email, webforms, or social media interactions
* Handle customer complaints and resolve issues efficiently
* Offer advice on beauty products, care routines, and alternatives
* Assist with e-commerce matters, including returns, deliveries, and refunds
* Address GDPR-related inquiries and manage potential data breaches

Requirements:

* Proficient in Greek
* Willing and able to relocate to Porto
* Interested in customer-facing roles within the beauty industry

What We Offer:

* Competitive salary of €1,059-€1,259 per month
* Free shared accommodation in company-rented apartments (optional)

Apply Now:

If you are a motivated and customer-focused individual with a passion for the beauty industry, we encourage you to apply for this exciting opportunity.

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