Game Support Agent for Global Community

Há 7 dias


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro
Job Description

We are seeking a highly skilled and motivated individual to join our team as a Gaming Support Agent. The successful candidate will be responsible for providing exceptional customer service to our global community of gamers.

The ideal candidate will have a strong background in customer support and excellent communication skills. As a Player Support Specialist, you will be working closely with our team to ensure that customers receive prompt and professional support in multiple languages.

Your key responsibilities will include:

  • Responding to customer inquiries and resolving issues related to gaming products;
  • Providing technical support services to customers;
  • Collaborating with our global team to ensure seamless support delivery;
  • Maintaining accurate records of customer interactions.

Working Conditions: This is a temporary 1-year contract, extendable, with the possibility of becoming a permanent contract after 2 years of continuous employment. The working hours will be 40 hours per week, with an additional lunch break hour.



  • Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

    Title: Global Head of Community - Player SupportLocation: Remote, can be based anywhere in North America, Portugal, Spain, Romania, Poland or the UKContract: Full-TimePTW International is looking for a department head for its Community Management division. You'll be growing and expanding the vision, strategy, and operating processes to support our global...


  • Lisboa, Lisboa, Portugal Miniclip Tempo inteiro

    Job DescriptionThis is an excellent opportunity for an experienced customer support specialist to contribute to the growth of our gaming community. As a Customer Experience Agent, you will be responsible for:Providing top-notch support to players through various channels.Collaborating with internal teams to resolve complex issues.Collecting valuable feedback...

  • Game Tester

    Há 5 dias


    Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

    About PTW:PTW is a global games services company providing technical and creative services to leading developers and studios worldwide. With over 40 studios in 16 countries, PTW offers a range of services including art production, game development, quality assurance, player support, community management, localization, audio production, and data collection.


  • Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

    Job Description: We are seeking a seasoned Community Development Leader to spearhead our Community Management division. As the Head of Gaming Communities, you will be responsible for designing and implementing successful community teams, strategies, and practices to support client game needs and requirements.Key Responsibilities:Team Leadership: Manage...


  • Lisboa, Lisboa, Portugal Miniclip Tempo inteiro

    This is a unique opportunity to join a global leader in games and make a positive impact on the player experience. As a Customer Experience Agent, you'll play a vital role in supporting our players and contributing to the success of our games.Key Qualifications:Previous experience in customer support.Basic troubleshooting knowledge for iOS and Android...


  • Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

    About the Company:PTW is a global games services company providing technical and creative services to many of the largest developers and studios around the world.About the Job:As a Localization QA Game Tester, you will be part of a multilingual project team ensuring that the game is free from grammatical errors, cultural inconsistencies, and accurately...


  • Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

    Job DescriptionWe are looking for a skilled Turkish speaker to work as a Customer Support Manager for Supercell, a leading mobile game developer. As a key member of our team, you will be responsible for creating engaging content across various platforms, including blog posts, articles, social media, and videos.Your ResponsibilitiesCreate high-quality content...


  • Lisboa, Lisboa, Portugal Astrea Recruitment Tempo inteiro

    Company Overview:Astrea Recruitment is a global leader in interactive and digital entertainment, seeking passionate professionals to join their Game Support Advisor Team.

  • Customer Experience Agent

    4 semanas atrás


    Lisboa, Lisboa, Portugal Miniclip Tempo inteiro

    We are seeking a detail-oriented, empathetic, and proactive Customer Experience Agent to join our team and support our Ilyon Gaming Studio. In this role, you'll handle player inquiries, troubleshoot issues, and share feedback to improve the game experience. You will be the bridge between our players and the development team, ensuring a smooth, enjoyable...


  • Lisboa, Lisboa, Portugal Miniclip Tempo inteiro

    We are seeking a detail-oriented, empathetic, and proactive Customer Experience Agent to join our team and support our Ilyon Gaming Studio. In this role, you'll handle player inquiries, troubleshoot issues, and share feedback to improve the game experience. You will be the bridge between our players and the development team, ensuring a smooth, enjoyable...

  • Flight Support Agent

    4 semanas atrás


    Lisboa, Lisboa, Portugal Grabjobs Tempo inteiro

    .Social network you want to login/join with:Flight Support Agent - with Great Benefits, LisboaClient:Vista GlobalLocation:Lisboa, PortugalJob Category:Other-$0-0/monthlyEU work permit required:YesJob Views:63Posted:23.01.2025Expiry Date:09.03.2025Job Description:We are on the lookout for an organized Flight Support Agent to join our vibrant team at Vista...

  • Game Tester Specialist

    1 dia atrás


    Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

    About the CompanySide, a global video game development and services provider, offers technical and creative solutions to leading developers and studios worldwide.Founded in Japan in 1994, Side has become a global force in the video games industry, with over 40 studios in 15 countries and offices across the globe.We provide codev, art production,...

  • Game Tester

    Há 4 horas


    Lisboa, Lisboa, Portugal Grabjobs Tempo inteiro

    Company OverviewSIDE.INC is a global force in the gaming industry, providing specialist services to some of the world's leading developers and studios. Founded in Japan in 1994, we've grown to become a leader in art production, game development, quality assurance, player support, community management, localization, and more.We're a collaborative team of...


  • Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    Are you passionate about delivering exceptional customer experiences? Do you have a knack for problem-solving and communicating effectively? If so, we invite you to apply for the position of Global Tech Support Agent at TN Portugal.About the Role:Provide expert technical support to customers via phone, email, and chatInvestigate and resolve complex technical...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    About the JobWe are seeking a highly motivated Technical Support Agent to join our team in Lisbon, Portugal. As a Technical Support Agent, you will be responsible for providing exceptional customer service and support to our clients across various channels, including phone, email, and social media.


  • Lisboa, Lisboa, Portugal BluSelection Tempo inteiro

    We are looking for a talented and customer-centric individual to fill the role of Automobile Customer Service Agent in Lisbon.About Our CompanyOur organization has around 180,000 international employees across the globe. We strive to create a supportive environment that fosters personal and professional growth.Job ResponsibilitiesIn this role, you will be...

  • Lqa Game Tester

    Há 2 dias


    Lisboa, Lisboa, Portugal Grabjobs Tempo inteiro

    .Social network you want to login/join with:LQA Game Tester (English) - Freelance Remote, LisboaClient:SideLocation:Lisboa, PortugalJob Category:Other-$0-0/monthlyEU work permit required:YesJob Views:6Posted:16.03.2025Expiry Date:30.04.2025Job Description:About the companySIDE.INC is a global games services company, providing technical and creative services...


  • Lisboa, Lisboa, Portugal Astrea Recruitment Tempo inteiro

    About Us:Astrea Recruitment is dedicated to connecting talented professionals with exciting career opportunities. We are proud to partner with a leading global company in interactive and digital entertainment, who are seeking passionate and customer-focused professionals to join their Game Support Advisor Team.Job Description:This is an excellent opportunity...

  • Global Community Liaison

    31 minutos atrás


    Lisboa, Lisboa, Portugal Cognizant Tempo inteiro

    Job SummaryAs a Global Community Liaison, you will be responsible for providing community specialist support for a video streaming platform. Your primary objective will be to deliver on customer needs through ongoing, superior support interactions, ensuring prompt routing of escalations whenever necessary.ResponsibilitiesYour key responsibilities will...


  • Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

    We are seeking an experienced Quality Assurance Tester to join our team at PTW. As a tester, you will play a crucial role in ensuring the highest quality games for our clients.About the JobIn this role, you will be responsible for testing multilingual games for accuracy, completeness, and overall quality. Your primary focus will be on identifying and...