Data Center Documentation Specialist

Há 5 dias


Lisboa, Lisboa, Portugal Phiture Tempo inteiro

About the Role

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Phiture is the world's digital infrastructure company, operating over 260 data centers across the globe. Digital leaders harness Phiture's trusted platform to bring together and interconnect foundational infrastructure at software speed.

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We're looking for a skilled Data Center Documentation Specialist to join our operations team in the GEM South region. As a key member of our team, you will be responsible for developing and maintaining accurate, up-to-date technical documentation that meets our high standards.

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Responsibilities

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  • Maintain and organize O&M documentation in proper folders, ensuring exhaustive version control according to standards and local requirements.\
  • Perform GAP analysis to ensure all necessary documentation is available.\
  • Work with country Operations teams to review and update Maintenance activity documents: SOPs, MOPs, EOPs, DESOPs, Engineering Scripts, etc.\
  • Follow up and ensure drawings and documents are kept up to date as a result of project execution and change management.\
  • Contribute to auditing activities and provide training and support to team members on documentation tools and processes.\
  • Coordinate with external vendors and contractors on documentation needs.\
  • Monitor and verify the level of accuracy of documentation and generate reports on its status.\
  • Manage documentation requests and queries from internal and external stakeholders.\
  • Review processes, procedures, systems for continuous improvement and communicate process deviations and proposed changes to Country Operations teams.\
  • Provide recommendations and improvements to ensure documentation complies with company policies, industry standards, and regulations.\
  • Support engineering scripts creation by providing tools, templates, examples, etc.\\/ul>\

Requirements

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  • Technical background, preferably Electrical and Mechanical Engineering.\
  • Experience working with a wide range of stakeholders, both internally and externally.\
  • Ability to apply knowledge of Phiture processes & procedures, and industry standards to develop and maintain up-to-date technical documentation.\
  • Knowledge of relevant equipment, policies, procedures, and strategies to promote effective Data Center operations for the protection of people, data, property, and sites.\
  • Self-disciplined with good time management and planning skills.\
  • Strong written and verbal communication skills and great command of the English language.\
  • Expert-level communication and relevant technical writing.\
  • Familiarity with common applications needed to perform daily tasks, productivity software, and CAD drawing software.\
  • A solid understanding of risk management.\
  • Skilled at working in alignment with all relevant Health & Safety measures.\\/ul>\

What We Offer

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  • A comprehensive remuneration package.\
  • Permanent Health Insurance (PHI).\
  • 23 days holiday per annum in addition to any statutory holidays.\
  • Restaurant Tickets and partly subsidised meals.\
  • Employee Stock Purchase Plan ('ESPP').\
  • Excellent growth and advancement opportunities.\
  • An inclusive, balanced, and friendly culture with our embedded ethos in which to strive on.\
  • Employee Assistance Programme (EAP).\\/ul>


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