Technical Documentation Specialist

Há 4 dias


Lisboa, Lisboa, Portugal Talkdesk Tempo inteiro

We are recognized as a cloud contact center leader by many influential research organizations. Our innovative approach to customer experiences drives us to make the impossible possible. FAST is our fundamental operating principle that defines who we are as an organization. It stands for Focus, Accountability, Speed, and Talkdesker.

The Product & Engineering Center of Excellence team at Talkdesk plays a pivotal role in managing the product life cycle, end-to-end release process, and product readiness while ensuring strategic alignment within our organization. The team supports the Product & Engineering organization globally.

As a Product Enablement Specialist, you will drive continuous improvement of our product doc sites by optimizing content, updating FAQs, adding new guides, or revising existing articles to better meet user needs. You will also establish guidelines and standards for how information is documented, ensuring consistency in tone, style, and structure across all content.



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