Operations Associate

Há 1 mês


Porto, Porto, Portugal Guestready Tempo inteiro

About Us

GuestReady is a leading short-term rental management and hospitality company, providing exceptional services to property owners and guests. With a strong presence in the UK, France, Portugal, Spain, and the UAE, we're expanding rapidly.

Our purpose is to revolutionize the short-term rental industry through innovative technology and a commitment to hospitality. We empower landlords to turn their investments into profitable sources of income by streamlining the rental process.

Key Responsibilities:

Build trust-based relationships with guests.

Support the reception and housekeeping teams with day-to-day operations.

Manage reservations and guest communication.

Solve problems tactfully to ensure client and guest satisfaction.

Requirements:

Fluent in Portuguese and English; French and Spanish a plus.

Located in Porto.

Experience in reception, tourism, and hospitality required.

Ability to work under pressure and adapt to changing schedules.

Fast problem solver with excellent communication skills.

Team player with a cross-cultural mindset.

Multi-tasker with strong organizational skills.

Detail-oriented with a focus on quality.

Willingness to learn and develop professionally.

Benefits:

Dynamic work environment with flat hierarchies.

Challenging tasks that promote growth and development.

Opportunity to work with a multicultural team and international partners.

Exposure to the fast-paced world of high-tech start-ups.

We encourage applications from diverse candidates and welcome those with transferable skills.



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