Director of Financial Operations and Customer Experience
2 semanas atrás
Goparity is an impact finance platform that connects companies with sustainable projects to individuals and organizations seeking to invest sustainably. With a strong focus on growth, we are expanding our team to support our mission. We aim to democratize the financial sector for the benefit of people and the planet.
About the RoleWe are looking for a seasoned leader who can manage day-to-day operations, oversee customer support, and automate processes to ensure efficient delivery of products and services. As the Head of Operations, you will report directly to the CMO and work closely with Product and Marketing teams.
Key Responsibilities:- Oversee financial and contractual operations with clients on the crowdlending platform.
- Supervise loan fulfillment by borrowers, monitor operations, and ensure borrower satisfaction throughout the loan lifecycle.
- Implement and maintain automation processes to improve operational efficiency and reduce manual errors.
- Analyze key performance indicators to measure and improve operational performance and arrears management.
- Resolve client inquiries and issues in a timely and efficient manner while optimizing processes.
- Manage and mentor a growing team to achieve their full potential.
Our ideal candidate has 5+ years of experience in Operations and/or Customer Success, including at least 2 years of experience in a managing position within the fintech landscape. They should have a strong analytical mindset, excellent communication skills, and be proficient in MS Excel.
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Financial Controller
4 semanas atrás
Lisboa, Lisboa, Portugal Phiture Tempo inteiroAbout Phiture">Phiture is a dynamic and growing company, and we are looking for a skilled Financial Controller - Director of Financial Operations to join our team in Portugal. ">Job Description">">As a Financial Controller - Director of Financial Operations, you will be responsible for coordinating financial information between local business teams and...
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Chief Financial Operations Director
3 semanas atrás
Lisboa, Lisboa, Portugal Hyatt Hotels Corporation Tempo inteiroOverviewWe are seeking a seasoned finance professional to lead our financial operations at Andaz Lisbon. Located in the heart of Lisbon's Baixa district, this luxurious hotel is set to become a flagship property for Hyatt Hotels Corporation.Estimated SalaryThe estimated salary for this position is $120,000 - $150,000 per year, depending on experience.Job...
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Strategic Financial Operations Director
3 semanas atrás
Lisboa, Lisboa, Portugal Hilton Worldwide, Inc. Tempo inteiroAbout the RoleWe are seeking a highly skilled and experienced Strategic Financial Operations Director to join our team. This is an exciting opportunity for a dynamic professional to lead our finance operations and drive business growth.Job SummaryThe Strategic Financial Operations Director will be responsible for managing all financial aspects of our hotel,...
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Director of Hotel Experience
2 semanas atrás
Lisboa, Lisboa, Portugal Tlg Global ? (The Lakhani Group) Tempo inteiroUnlock Your Potential as a Leader in HospitalityAbout Us: The Lakhani Group, a premier hotel development and construction company, is renowned for delivering exceptional hospitality experiences through innovative design and impeccable service. We are expanding our portfolio in partnership with Wyndham Hotels and Resorts and seek an experienced and visionary...
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Director of Insurance and Travel Operations
4 semanas atrás
Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiroAbout the RoleWe are seeking a seasoned business leader to join our team as Director of Insurance and Travel Operations. In this key position, you will be responsible for driving our growth strategy, inspiring high-performing teams, and delivering exceptional results.ResponsibilitiesDevelop and execute innovative products and services to meet customer...
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EMEA Director of Technology Operations and Strategy
4 semanas atrás
Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiroCompany Overview: WPP is a leading global creative transformation company that uses the power of creativity to build better futures for our people, planet, clients, and communities. We are a global network of accomplished professionals with headquarters in New York, London, and Singapore.About the Job: As Regional Director of Technology Operations and...
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Head of Financial Operations
3 semanas atrás
Lisboa, Lisboa, Portugal Fullvenue Tempo inteiroJob Summary:We are seeking a highly skilled Head of Financial Operations to lead our financial planning and activities in the Retail, Sports & Events industry. As a key member of our team, you will be responsible for structuring the financial area, ensuring efficient procedures, and guaranteeing accuracy and compliance with regulations.About Us:Full Venue is...
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Operations Director for Fleet and Customer Excellence
4 semanas atrás
Lisboa, Lisboa, Portugal Indie Campers Tempo inteiroJob Title: Operations Director for Fleet and Customer ExcellenceThe Operations Regional Director role at Indie Campers is a pivotal position responsible for leading the UK, Ireland & Nordics operations regional team. As a key member of the management team, you will oversee daily operations to drive results on fleet availability, customer satisfaction, and...
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Financial Reporting Director for Global Operations
2 semanas atrás
Lisboa, Lisboa, Portugal Randstad Ii - Prestação De Serviços, Limitada Tempo inteiroRandstad Professional is a business line of Randstad Group focused on executive search and recruitment. Our client, an international energy company, seeks a seasoned professional to lead their global finance operations from Lisbon.Key ResponsibilitiesOversee the preparation of consolidated financial statements in compliance with IFRS/GAAP standards and...
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Senior Director of Operations and Strategy
2 semanas atrás
Lisboa, Lisboa, Portugal Euronext Tempo inteiroNord Pool Job Opportunity:At Nord Pool, we are building the next generation of systems to trade power across Europe. As a Senior Director of Operations and Strategy, you will play a key role in driving operational excellence, managing risk, and implementing strategic initiatives to support the growth and sustainability of our company.Key...
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Hotel Operations Director
3 semanas atrás
Lisboa, Lisboa, Portugal Thelakhanigroup Tempo inteiro**About The Lakhani Group**We are a premier hotel development and construction company based in Lisbon, Portugal. Our mission is to deliver high-end, complex hotel construction and refurbishment projects.In partnership with The Wyndham Hotels and Resorts, we aim to redefine hospitality by crafting inspiring destinations that blend elegance, service, and...
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Customer Service Specialist
Há 1 mês
Lisboa, Lisboa, Portugal Abroad Experience Tempo inteiroLogistics and Customer Experience SpecialistWe are seeking a skilled Logistics and Customer Experience Specialist to join our team at Abroad Experience. As a key member of our logistics department, you will be responsible for providing exceptional customer service and support to our clients.About the Role:You will operate as the primary point of contact for...
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Director of Operations and Manufacturing
2 semanas atrás
Lisboa, Lisboa, Portugal Zumub Tempo inteiroCompany OverviewZumub is a fast-growing startup that requires an experienced leader to oversee production planning and organization.Job DescriptionThe ideal candidate will ensure the necessary materials are available to meet production orders, control costs, and monitor equipment maintenance.Required Skills and QualificationsTo be successful in this role,...
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Director of Linen Operations
Há 1 mês
Lisboa, Lisboa, Portugal Melia Hotels International S.A.(Meliá) Tempo inteiroMeliá Hotels International S.A.(Meliá) is a leading hospitality company offering unique experiences for business and leisure travelers. We are committed to delivering exceptional guest satisfaction and service excellence.We are currently seeking a highly skilled Director of Linen Operations to join our team at ME Lisbon, a luxury hotel located in the heart...
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Customer Service Operations Director
3 semanas atrás
Lisboa, Lisboa, Portugal Bloq Tempo inteiroLead Customer Service Excellence at BloqBloq.It, a pioneering smart locker solution provider, is seeking an exceptional Customer Service Operations Director to spearhead its customer service strategy and drive operational excellence. With a strong track record in managing maintenance operations and optimizing processes, the ideal candidate will oversee...
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Director of Agricultural Operations
3 semanas atrás
Lisboa, Lisboa, Portugal Ray Tempo inteiroAbout the Company: Ray is a leading agricultural company in Odemira, Portugal.Job OverviewThe Director of Agricultural Operations will be a key member of our leadership team, responsible for fostering a positive culture and supporting the management of our large-scale farming operation. The focus will be on cultivation and harvesting, ensuring the highest...
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Customer Experience Director
4 semanas atrás
Lisboa, Lisboa, Portugal Melia Hotels International S.A.(Meliá) Tempo inteiroWe are seeking a highly skilled Customer Experience Director to join our team at Meli&a Lisbon, a luxury hotel in Lisbon.The successful candidate will ensure exceptional customer experiences, personalize stays, and exceed expectations. Key responsibilities include implementing innovative customer experience management tools, managing complex customer...
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Financial Operations Director
4 semanas atrás
Lisboa, Lisboa, Portugal Michael Page Tempo inteiroA leading player in the medical technology sector, this organization develops and markets a diverse range of innovative medical devices. With its global presence, it offers numerous career opportunities for professionals seeking to make a meaningful impact.SalaryThe estimated annual salary for this position is between $120,000 and $180,000, depending on...
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Customer Experience Director
4 semanas atrás
Lisboa, Lisboa, Portugal Phiture Tempo inteiroJob Title: Customer Experience DirectorAbout the Role:As a Customer Experience Director at Phiture, you will be responsible for driving our clienteling strategy and creating a client-centric mindset within our team. You will work closely with our Store Manager in Lisbon to elevate relationships with our top clients, leveraging various tools and focusing on...
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Director of Hotel Strategy and Operations
3 semanas atrás
Lisboa, Lisboa, Portugal Thelakhanigroup Tempo inteiroThelakani Group, a premier hotel development and construction company, seeks an experienced Chief Hospitality Officer (CHO) to lead the strategic direction and operational excellence of its hospitality division. The ideal candidate will have at least 15 years of progressive leadership in hospitality, including 5+ years as a General Manager or Senior...