Cash Collection Specialist
3 semanas atrás
Nestle Operational Services Worldwide Sa is seeking a skilled Cash Collection Specialist to join our team. As a Cash Collection Specialist, you will be responsible for managing due and overdue balances on customer accounts and maximizing on-time payments.
This role requires a high level of organization, attention to detail, and strong communication skills. You will work closely with the Cash Collection Lead Specialist to ensure the smooth operation of the Order to Cash (O2C) department.
Main Responsibilities:- Manage customer and account queries to ensure accurate sales ledger balances.
- Successfully manage due and overdue balances on customer accounts, maximizing on-time payments.
- Notify markets of uncollectable debt risks and mitigate where possible.
- Collection activities based on market collection strategy.
- Respond to incoming collection concerns from customers and internal stakeholders.
- Analyze and check KPIs on quality of services provided and present during Daily Operational Reviews (DORs).
- Participate in KPI trends, root cause analysis of mistakes, and problem-solving.
- Execute identified business and internal controls of collections processes.
- Review and propose updates to the Standard Routines due to legal or process changes.
- Prior experience in cash collection or a related field.
- Knowledge of basic finance terminology and accounting principles.
- Fluent English and Italian language skills.
- Strong computer skills, including Microsoft Office applications.
- Good problem-solving and analytical skills.
- Positive thinking, willingness to learn, and team player attitude.
- Good organization and prioritization skills to cope with a fast-paced environment.
- Strong work ethic and respectfulness required.
Nestle Operational Services Worldwide Sa offers a dynamic and supportive work environment, competitive salary, and annual bonus according to performance. We also provide meal allowance cards, flex benefits, and career progression opportunities.
Join our team and take the first step towards a rewarding career in cash collection. Apply now
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