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Global Client Support Specialist, Lisbon

2 semanas atrás


Lisboa, Lisboa, Portugal Grabjobs Tempo inteiro

Client Services Position Overview: We are a digital powerhouse with a passion for delivering innovative solutions to businesses worldwide. Our team is growing, and we need a dedicated Global Client Support Specialist, Lisbon to join our ranks.
In this role, you will serve as the primary point of contact for our clients, handling their queries, concerns, and issues with professionalism and poise. Your expertise in Dutch language will be invaluable in facilitating seamless communication and resolving customer complaints.
Key Responsibilities:
• Respond to client inquiries and provide detailed information on our services
• Analyze and resolve complex customer issues through effective problem-solving
• Document all interactions and update client records accordingly
Essential Skills:
• Proficiency in Dutch and English with excellent written and verbal communication skills
• Ability to work under pressure and manage multiple priorities
• Strong analytical and critical thinking skills with a focus on resolution
• Collaborative mindset and adaptability in a dynamic work environment
Benefits Package:
Competitive compensation, relocation assistance, and opportunities for career advancement.