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Dutch Language Customer Support Agent
1 semana atrás
**Customer Support Opportunity:**
GrabJobs is seeking a motivated and experienced Dutch-speaking customer support agent to join our team in Lisbon, Portugal. As a key member of our support team, you will play a critical role in delivering exceptional service to our clients.
About the Job:
In this role, you will:
- Respond to customer inquiries regarding products and services in a timely and accurate manner.
- Effectively resolve customer issues by troubleshooting problems and escalating complex cases as needed.
- Document customer interactions thoroughly and accurately to ensure seamless follow-up and quality control.
Requirements:
- Native or fluent Dutch speaker with strong English proficiency.
- Previous experience in customer service or a similar role (desired but not necessary).
- Excellent communication skills with strong attention to detail.
- Flexible availability to work varied shifts, including weekends.
Perks:
- Competitive meal allowance of 7.23€ per day worked.
- Transport allowance of 20€ per month.
- Comprehensive health insurance starting on the first day with a small monthly contribution, fully covered after 6 months of employment.
- Lively work environment, on-site amenities, and opportunities for professional growth.
