Czech Politics Assistant
1 semana atrás
Job Overview
This is a unique opportunity to join Recruitment Direct as a Czech Politics Assistant, working closely with our team in Lisbon, Portugal. The role involves managing political and governmental content on social media platforms, ensuring compliance with guidelines and policies.
Key Responsibilities
- Information Gathering: Collect and analyze relevant information about the nature of content being posted or reported to ensure compliance with policies.
- Advertisement Monitoring: Regularly review advertisements on social media platforms to identify inappropriate or non-compliant links.
- Issue Identification and Troubleshooting: Proactively identify issues related to political or governmental content and troubleshoot them to prevent escalation or resolve them efficiently.
- Request Triage: Manage and prioritize requests from various political, governmental, and advocacy entities, determining which issues require immediate attention and which can be resolved through standard processes.
- Communication Facilitation: Act as a liaison between the company and external partners (government, political organizations, advocacy groups), ensuring clear communication and work towards satisfactory resolutions for all parties.
- Content Management: Help ensure that social media platforms maintain relevant and appropriate content, free from misinformation or harmful political material.
- Responding to Queries: Respond to requests or issues via email with speed, empathy, and accuracy, ensuring that the responses meet high standards of quality.
- Escalation of Issues: When problems cannot be resolved within the team or at your level, escalate them to higher authorities or other departments within the organization for further action.
Required Skills and Qualifications
- Bilingual Ability: Proficiency in both Czech and English is crucial for managing communication with both local and international partners.
- Attention to Detail: A strong focus on identifying inappropriate content or links.
- Problem-Solving Skills: Ability to troubleshoot issues effectively and efficiently.
- Strong Communication: Both written and verbal communication skills are necessary to interact with partners and colleagues.
- Time Management: Prioritize requests and issues effectively to ensure timely resolution.
- Empathy and Professionalism: Responding to sensitive or complex issues with empathy and maintaining a professional demeanor.
Benefits
- Gross salary: €1009 per month + Free accommodation for the contract duration OR Gross salary: €1069 per month and no accommodation.
- Relocation to Lisbon, Portugal is mandatory.
Working Hours and Schedule
The working hours are 40 hours per week, on a rotational shift pattern from Monday to Friday, 7am to 9pm. You will be assigned a daily working time of 8 hours with an additional hour lunch break.
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