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Salesforce Solution Specialist
1 semana atrás
**About TN Portugal**
TN Portugal is a leading company in the luxury industry, committed to delivering exceptional client engagement solutions and applications to its esteemed Maisons.
We are seeking a talented Salesforce Senior Analyst to join our team and play a pivotal role in a major, multi-Maisons, worldwide Salesforce initiative.
As a key member of our Luxury New Retail (LNR) Technology Client Engagement Area Team, you will collaborate with highly distributed teams in different countries and time zones to design and implement innovative Salesforce solutions that meet the unique needs of our luxury brands.
**Key Responsibilities:**
- Collaborate with stakeholders from various departments to understand business objectives, processes, and requirements specific to our Maisons.
- Conduct detailed analysis of existing business processes and identify opportunities for improvement and optimization.
- Gather and document functional requirements, translating business needs into clear and concise specifications.
- Work closely with cross-functional teams, including sales, marketing, customer service, and IT, to design Salesforce solutions that align with business requirements.
- Perform data analysis and validation to ensure data integrity and quality within Salesforce.
**Required Skills and Qualifications:**
- Bachelor's degree in Business Administration, Information Technology, or a related field.
- Proven experience as a Senior Analyst, with a focus on Salesforce implementations and configurations.
- Salesforce Administrator certification is a must.
- Strong understanding of Salesforce platform capabilities, including configuration, workflows, process builder, reports, and dashboards.
- Experience with data analysis, data modeling, and data management within Salesforce.
- Strong experience in Agile delivery.
**Benefits:**
The successful candidate will enjoy a dynamic work environment, opportunities for professional growth and development, and a competitive compensation package.
