SaaS Renewals Manager

Há 3 dias


Lisboa, Lisboa, Portugal Hirebridge Tempo inteiro

Transforming tax compliance into a force for growth, Sovos is a global leader revolutionizing how businesses navigate the ever-changing regulatory landscape.

We're seeking a highly skilled Renewals Manager to join our newly created Renewals organization. The ideal candidate will have a proven track record of successfully managing SaaS customer accounts, strong negotiation and communication skills, and the ability to work independently and as part of a team in a fast-paced environment. This is a quota-carrying individual contributor role.

The key responsibilities of this role include cultivating relationships with key stakeholders within our Customers, collaborating with Account Management and Customer Success to build comprehensive account plans, implementing industry best practices to enhance the overall customer experience during renewal, proactively identifying and capitalizing on renewal upsell opportunities within assigned territories, leading negotiations with customers to ensure successful renewals, partnering with stakeholders to resolve any account issues impacting renewal, ensuring operational excellence throughout the renewal process, maintaining tactical awareness and addressing any challenges promptly, maintaining predictability in forecasting and delivering against targets, striving to exceed expectations in all aspects of renewal management, demonstrating proficiency in learning new systems, navigating through change effectively and quickly ramp up on new product offerings.



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