IT Support Specialist

Há 6 dias


Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

We are seeking an experienced IT Support Specialist to join our team at Defined.ai. As a key member of our technical operations team, you will play a critical role in delivering end-to-end technical support across the company.

Job Responsibilities:
  • Install and configure computer hardware, software, systems, and networks
  • Monitor and maintain computer systems and networks
  • Set up accounts for new users
  • Ensure policies and procedures compliance
  • Manage IT assets, software, and hardware inventory
  • Ensure the operational health of the SharePoint online environment
  • Manage administration and support of Azure and MS Office 365
  • Support enterprise-level Microsoft Exchange online infrastructure
  • Training and educating end-users on O365 capabilities
  • Provide end-user support for all PC-based hardware, applications, and services
  • Maintain and provide support for all IT infrastructure
  • Provide tier 1 and tier 2 support and troubleshooting
  • Support logical and physical controls of the company's IT system
  • Perform software upgrades and patches
  • Troubleshoot various Office 365 issues
  • Conduct routine monitoring and analysis
  • Assist the IT Manager with procurement processes
  • Other administrative tasks related to IT Support


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