Senior Account Strategist
1 dia atrás
Devexperts Llc works with respected financial institutions, delivering products and tailor-made solutions for retail and brokerage houses, exchanges, and buy-side firms. The company focuses on trading platforms and brokerage automation, complex software development projects, market data products, and IT consulting services.
About Us
At Devexperts Llc, we are dedicated to providing innovative solutions to the financial industry. Our team of experts has a deep understanding of the complexities involved in trading platforms and brokerage automation.
Job Summary
We are seeking an experienced Senior Account Strategist to join our team. This role will be responsible for maintaining great customer relations and strategically developing key accounts into larger revenue streams.
Main Responsibilities:
* Onboard, maintain and develop key accounts
* Establish and maintain healthy business relationships with the customer company and its key decision-makers
* Work hand in hand with the Project Managers and teams in order to deliver projects timely and efficiently
* Maintain and increase customer satisfaction
* Act as a point of escalation for the customer
* Generate new opportunities with existing customers, pitch and present Devexperts Llc products, and conduct client demos
* Negotiate pricing with clients and manage the up-sale process to contract completion
* Travel to meet with clients globally and use their industry knowledge to help refine and enhance sales, product, and account management processes
* Prepare, approve with top management and maintain account budgets
* Report account performance and up-sale activities results
Requirements:
* Must-have skills: 5+ years of experience in customer-facing positions in Software Development companies preferably in the Fintech area (e.g. Business Analyst, Project Manager, Product Owner, Development/QA/Technical Support Team Lead, Salesperson)
* 5+ years of experience in Software Vendor relationships or Software Development management positions in FX/Brokerage/Bank Trading companies (e.g Product Owner, Project Manager, Vendor Manager, Head of Department)
* Extensive knowledge of capital markets or online trading platforms business domain
* Knowledge of industry software engineering practices and SDLC
* Good written and verbal communication skills, ability to convey technical concepts to both technical and non-technical audiences in English
* Strong interpersonal skills: ?onfident ?ommunications, active listening, objections prevention and handling, conflicts management and prevention, demo skills
* Nice-to-have skills: Experience with the legal process for software licensing and development contracts will be beneficial, Experience with the budgeting process and financial results reporting and tracking will be beneficial
About the Role:
As a Senior Account Strategist at Devexperts Llc, you will have the opportunity to work with a talented team of professionals who are passionate about delivering innovative solutions to the financial industry. You will be responsible for maintaining great customer relations and strategically developing key accounts into larger revenue streams. If you are a motivated and experienced professional looking for a challenging role, we encourage you to apply.
Salary:$120,000 - $150,000 per year, depending on experience
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