Account Receivable Associate

Há 5 dias


Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

Job Summary
We are seeking an experienced Accounts Receivable Clerk to join our team in the Italian market. The successful candidate will have a bachelor's degree in finance or accounting and at least 2 years of experience in accounts receivable or finance. They should be proficient in English and have strong proficiency in Microsoft Excel and ERP systems.

About the Role
The ideal candidate will be responsible for processing and applying incoming payments accurately to customer accounts and their transfer to general accounting. They will also be responsible for checking outstanding amounts and customer solvency, blocking and unblocking orders following the manager's guidance, and reconciling payments received with outstanding invoices.

Responsibilities:

  • Process and apply incoming payments accurately to customer accounts and their transfer to general accounting;
  • Check outstanding amounts and customer solvency, block and unblock orders following the manager's guidance;
  • Reconcile payments received with outstanding invoices;
  • Investigate and resolve discrepancies in a timely manner;
  • Bank reconciliation and bank administration;
  • Interact with customers to address billing inquiries and resolve outstanding issues;
  • Provide excellent customer service while maintaining a professional and courteous demeanor;
  • Collaborate with sales and customer service teams to ensure customer satisfaction;
  • Monitor and manage overdue accounts;
  • Implement effective collection strategies to minimize outstanding receivables;
  • Collaborate with internal stakeholders to resolve payment issues and disputes;
  • Prepare regular reports on accounts receivable status;
  • Analyze data to identify trends and recommend process improvements;
  • Contribute to month-end and year-end closing activities;
  • Carry out legal, fiscal, and social monitoring;
  • Support continuous improvement initiatives in finance processes.

Benefits
As a member of our team, you will enjoy a competitive salary and benefits package, including opportunities for career growth and development. You will also have access to our state-of-the-art technology and infrastructure, as well as a dynamic and supportive work environment.



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