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Há 7 dias
About the Opportunity: This is an exciting opportunity to play a key role in maintaining and expanding customer relationships in a fast-paced, high-growth environment. You will have the chance to collaborate closely with internal teams, including Customer Success, Sales, and Operations, to drive customer adoption and mitigate churn risks.
What You'll Do:
- Manage the subscription renewal process for an assigned portfolio of customers, ensuring high retention rates and maximizing contract value.
- Partner with Customer Success Managers to execute success strategies that drive software adoption and business value.
- Develop and execute negotiation strategies to maximize contract value while strengthening customer relationships.
