Production Quality Manager

Há 1 mês


Lisboa, Lisboa, Portugal Emma Tempo inteiro
Transform the World of Sleep

At Emma, we're pushing the boundaries of technology to revolutionize the sleep industry. As our Production Quality Manager, you'll play a critical role in driving our exponential growth by ensuring the highest standards of product quality throughout our supply chain.

Your Responsibilities

• Design, implement, and manage the strategy for our quality management system
• Lead customer claim management to deliver exceptional customer experiences and efficiency within the supply chain
• Define, monitor, and control supplier quality and cost of quality metrics
• Validate and optimize the first production to ensure quality and technicality in mass production
• Manage root cause analysis and corrective action plans against non-conformances
• Collaborate with cross-functional teams from R&D, Procurement, Operations, and Customer Excellence
• Provide internal and external methodical knowledge for quality management aimed at continuous improvement
• Ensure compliance with Emma's standards and local regulations regarding quality, safety, environment, toxicology, and social compliance

What We're Looking For

• A degree in engineering, supply chain management, or a related field
• Relevant working experience in operations, supply chain, and/or quality management
• A self-starter with the ability to work independently
• A positive mindset and a drive for continuous improvement to overcome problems and find innovative solutions
• Analytical strength, with the ability to draw meaningful insights from data and a problem-solving mindset
• Enjoy working with diverse teams and take ownership of tasks
• Consider multiple aspects when making business-relevant, pragmatic decisions, balancing customer-centricity and business requirements
• Fluency in English (other EU languages are a plus)

What We Offer

• A pet-friendly environment where you can bring your furry desk buddy
• Discounts on our top-notch products
• Health insurance, including dentist
• 24 days of holidays/year + 1 day/year at Emma (max. 29 days)
• The opportunity to collaborate with multinational teams
• Exciting events that foster creativity and collaboration
• All the tools you need to grow and ownership from the beginning

Become an Emmie

At Emma, we celebrate diversity and are an equal-opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability, or age.

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