Technical Support Specialist for Healthcare
3 semanas atrás
We are seeking a highly skilled Technical Support Specialist to join our team at Teleperformance Portugal. As a Technical Support for Healthcare, you will be responsible for providing exceptional customer service to our clients, ensuring that their technical issues are resolved efficiently and effectively.
Key Responsibilities:- Communicate with customers via phone, chat, and email to resolve technical issues
- Track cases to ensure timely and efficient resolution
- Maintain high customer satisfaction while representing a major brand
- Provide and maintain strong, professional relationships with all partners and show empathy at all times
- Work towards achieving goals as set by the customer and internal
- Excellent written and verbal communication skills in Spanish (C2)
- Proficiency in English (C1)
- Previous experience in technical support – minimum 1 year (mandatory)
- Bachelor’s degree in Life Sciences (preferred)
- Able to handle sensitive information as a Technical Support for Healthcare
- Excellent communication and interpersonal skills
- Fast learner capacity
- Team spirit
- Signing Bonus 2500€
- Possibility of cooperation with leaders in various industries
- Stable work and career progression
- Investment in training and personal development
- Inspiring leadership
- Employees empowerment and value
- Challenging and rewarding work as a Technical Support for Healthcare
- Friendly and collaborative working environment
- Wealth of opportunities
- Accommodation in a Teleperformance apartment
- Refund of initial flight expenses
- Annually complementary return flight to your home country (within Europe)
- Modern and centrally located buildings with cafeteria facilities and an excellent public transportation connection
- Private health insurance since day one in the company
- Free Portuguese language courses, sport activities and organized events
- Monthly and Quarterly Bonus
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