Technical Support Specialist English

3 semanas atrás


Lisboa, Lisboa, Portugal K&I Healthcare Services Llc Tempo inteiro

At K&I Healthcare Services Llc, we are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer support to our clients, assisting them with inquiries related to our medical device.

Responsibilities:

• Assist customers with technical inquiries and resolve issues in a timely and professional manner.

• Provide information to companies and clinics interested in partnerships with our device.

• Collaborate with our team to develop and implement effective customer support strategies.

Requirements:

• English language proficiency at a C1/C2 level (mandatory requirement).

• Minimum 1 year of experience in technical support/troubleshooting for a device (mandatory).

• Secondary education level.

What We Offer:

• Working hours: Monday to Sunday, rotating shifts between 12 PM and 10 PM.

• Paid initial training.

• Base salary + Meal Allowance + Proportional benefits.

• Health insurance starting in the first month of employment.

We are an equal opportunities employer and welcome applications from all qualified candidates.

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