Dutch-English Technical Support Specialist
Há 2 dias
We are seeking a highly skilled Dutch-English Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch technical support to customers in both Dutch and English.
About the Role:
- Provide technical assistance to customers via phone, email, and live chat
- Troubleshoot complex technical issues related to renewable energy systems
- Collaborate with internal teams to ensure seamless customer experience
- Document customer interactions and escalate complex issues as needed
- Meet performance metrics and maintain high-quality customer service standards
Requirements:
- Prior experience in technical support or related field
- Excellent communication skills in both Dutch and English
- Aptitude for analyzing complex data sets and diagnosing technical issues
- Comfortable working in a fast-paced environment and prioritizing tasks effectively
What We Offer:
- A competitive estimated salary of $45,000 - $65,000 per year, depending on location and experience
- A supportive and inclusive work environment that values diversity and employee growth
- Ongoing training and development opportunities to enhance your skills and career prospects
- A comprehensive benefits package, including health insurance, paid time off, and professional development incentives
About TTEC:
TTEC is a global company dedicated to delivering exceptional customer experiences. We believe in empowering our employees to grow and thrive in their careers, while making a positive impact on our communities. Join our team and become part of a dynamic and inclusive workforce that shares our values of humanity, technology, and innovation.
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