Dutch Technical Support Specialist in Greece
4 semanas atrás
Customer Service Representative Opportunity
We are seeking a skilled Dutch Technical Support Specialist to join our team in Greece. As a Technical Care Advisor, you will be responsible for managing incoming calls, identifying and assessing customer needs, and providing accurate information to achieve customer satisfaction.
Your Key Responsibilities:
- Manage incoming calls and respond to customer inquiries
- Identify and assess customer needs to achieve satisfaction
- Provide accurate and complete information to customers
- Keep records of customer interactions and process customer accounts
- Follow communication procedures and guidelines
Requirements:
- Native or near-native Dutch language (C1-C2)
- Very good command of English (B2)
- Good MS Office skills
- Strong phone contact handling skills and active listening
- Excellent communication and presentation skills
- Customer orientation and ability to adapt/respond to different types of characters
- Ability to multi-task, prioritize, and manage time effectively
What We Offer:
- Competitive remuneration package
- 14 salaries per year
- Extra bonus depending on performance appraisal
- Health care benefits and numerous other discounts
- Relocation cost (for candidates outside Greece)
About Us:
Apply2Day is a company that's redefining customer service. We offer a fast-paced and flexible work environment where you can thrive and make a real difference in the lives of our customers.
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