Dutch Technical Support Specialist in Greece

4 semanas atrás


Lisboa, Lisboa, Portugal Apply2Day Tempo inteiro

Customer Service Representative Opportunity

We are seeking a skilled Dutch Technical Support Specialist to join our team in Greece. As a Technical Care Advisor, you will be responsible for managing incoming calls, identifying and assessing customer needs, and providing accurate information to achieve customer satisfaction.

Your Key Responsibilities:

  • Manage incoming calls and respond to customer inquiries
  • Identify and assess customer needs to achieve satisfaction
  • Provide accurate and complete information to customers
  • Keep records of customer interactions and process customer accounts
  • Follow communication procedures and guidelines

Requirements:

  • Native or near-native Dutch language (C1-C2)
  • Very good command of English (B2)
  • Good MS Office skills
  • Strong phone contact handling skills and active listening
  • Excellent communication and presentation skills
  • Customer orientation and ability to adapt/respond to different types of characters
  • Ability to multi-task, prioritize, and manage time effectively

What We Offer:

  • Competitive remuneration package
  • 14 salaries per year
  • Extra bonus depending on performance appraisal
  • Health care benefits and numerous other discounts
  • Relocation cost (for candidates outside Greece)

About Us:

Apply2Day is a company that's redefining customer service. We offer a fast-paced and flexible work environment where you can thrive and make a real difference in the lives of our customers.



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