Technical Support Specialist in Athens, Greece
4 semanas atrás
Dream job opportunity for a tech enthusiast seeking a career change. A renowned company with a strong presence in the industry offers an exciting chance to work as a Technical Support Specialist in Athens, Greece.Salary: €5,000 per month (approximately $5,500 USD) plus 2 extra salaries per year.
About the CompanyOur client is a leading provider of innovative software solutions and consumer electronics. With a rich history and culture, they foster diversity and offer equal opportunities to all employees, regardless of their background. The company's state-of-the-art premises in Athens, Greece provide a great working environment with relaxing break areas.
Greece has an enviable climate, cuisine, and history, making it a popular destination for tourists and expats alike. The cost of living in Greece is among the lowest in Europe, according to Greek authorities and the EURES network.
Job DescriptionWe are looking for a skilled Technical Support Specialist to join our Customer Service & Support Team. As a key member of the team, you will be responsible for:
- Identifying customers' needs and delivering appropriate solutions, including sales
- Guiding customers facing issues related to billing inquiries, handling transactions, and providing resolution to inquiries in a timely manner
- Assisting customers to place an order and related issues
- Answering customers' inquiries and troubleshooting or escalating technical issues that they face and assisting customers with account issues
- FOLLOWING standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible
You will have the opportunity to turn every customer into a happy customer and exchange ideas and solutions with your colleagues.
What We OfferWe provide complete support to help you ease your relocation to Greece, including flight tickets expenses, hotel accommodation, and support with the house searching process. You will also receive:
- A competitive monthly salary + 2 extra salaries per year
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
As a valued member of our team, you will enjoy a positive and adventurous attitude and be willing to soak up all the knowledge and experience we offer.
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