Icelandic Technical Support Specialist for Athens Greece Opportunity
Há 18 horas
Seeking an experienced and fluent Icelandic customer support specialist to join our team in Athens, Greece.
The ideal candidate will have excellent communication skills, sales experience with consumer products and services, and technical research skills to troubleshoot customer problems. They should also be willing to learn and adapt to new situations.
We offer a competitive monthly salary of €4,200, plus two additional salaries per year, making it a total of €5,040 annually. Additionally, we provide complete support for relocation to Greece, including flight tickets, accommodation, and assistance with finding a home.
Job Responsibilities:
- Identify customers' needs and deliver appropriate solutions, including sales
- Guide customers facing issues related to billing inquiries, handle transactions, and provide resolution to inquiries in a timely manner
- Assist customers to place an order and related issues
- Answer customers' inquiries and troubleshoot or escalate technical issues that they face and assist customers with account issues
- Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible
Requirements:
- Fluent Icelandic language skills
- Excellent communication and interpersonal skills
- Sales experience with consumer products and services
- Technical research skills to troubleshoot customer problems
- Advanced internet research skills
What We Offer:
- A competitive salary of €4,200 per month, plus two additional salaries per year (€5,040 annual)
- Complete support for relocation to Greece, including flight tickets, accommodation, and assistance with finding a home
- Healthcare benefits and numerous other discounts
- Full training by certified instructors
- Professional growth and development opportunities
- State-of-the-art premises, providing a great working environment with relaxing break areas
- Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age
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