Danish Technical Support Specialist in Athens, Greece

Há 6 dias


Lisboa, Lisboa, Portugal Headhunt International Tempo inteiro

Headhunt International

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A Great Opportunity for Danish Customer Support Professionals

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We are seeking an experienced Danish-speaking customer support specialist to join our team in Athens, Greece. As a technical support specialist, you will be responsible for providing excellent customer service and resolving technical issues related to consumer electronics, personal computers, and online platforms.

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About the Role:

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  • Identify customers' needs and deliver appropriate solutions, including sales">
  • Guide customers facing issues related to billing inquiries, handle transactions, and provide resolution to inquiries in a timely manner">
  • Assist customers to place an order and related issues">
  • Answer customers' inquiries and troubleshoot or escalate technical issues that they face and assist customers with account issues">
  • Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible">
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About You:

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  • Fluent Danish">
  • Excellent communication skills">
  • Sales experience with consumer products and services will be an asset">
  • Technical research skills to troubleshoot customer problems">
  • Advanced internet research skills">
  • An empathetic soul with the communication skills that match">
  • A positive and adventurous attitude">
  • A sponge that is willing to soak up all the knowledge and experience we offer">
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What We Offer:

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  • Competitive monthly salary + 2 extra salaries per year">
  • Health care benefits and numerous other discounts">
  • Full training by certified instructors">
  • Professional growth & development opportunities">
  • Special events as well as community & social responsibility initiatives">
  • Free online Greek language courses">
  • State of the art premises, providing a great working environment with relaxing break areas">
  • Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age">
  • A chance to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide">
  • The opportunity to relocate to Greece with complete support, including flight tickets expenses, hotel accommodation, and support with the house searching process">
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Estimated Salary: €25,000 - €35,000 per annum (dependent on experience)

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Apply today



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