Cyber Security Support Specialist in Athens, Greece
Há 2 dias
Seeking a talented and customer-focused Cyber Security Support Specialist to join our international team in Athens, Greece. As a key member of our cloud security company, you will play a vital role in providing exceptional technical support to our clients.
About the Role:
- Identify, respond to, and resolve customer inquiries via phone, email, and chat
- Troubleshoot technical issues with expertise and efficiency
- Assist in pre-sales and after-sales inquiries, ensuring seamless customer experiences
- Deliver high-quality service and maintain strong customer satisfaction ratings
Requirements:
- Native-level proficiency in Dutch and advanced business English skills
- Strong PC skills and ability to multitask with multiple tools
- Customer-centric approach with excellent communication skills
- Reliability, adaptability, and strong problem-solving abilities
- Familiarity with fast-paced environments and ability to work effectively in teams
What We Offer:
- A competitive salary: €14,750 per year (gross), with a performance-related bonus up to €250
- A Monday-to-Friday schedule from 10 AM to 7 PM, offering a great work-life balance
- An exceptional relocation package for non-local applicants, including:
- A flight ticket to Athens
- Hotel accommodation for two weeks with breakfast
- Assistance in finding a flat, with real estate agency fees covered by the company
- Additional benefits: vouchers, discounts, free Greek language classes, company events, outings, and parties throughout the year
About Our Company:
We are a multinational leader in the cybersecurity sector, dedicated to delivering top-notch services and creating an inclusive, multicultural work environment. With over 8,000 passionate people from around the world, we offer professional training, company events, and a unique opportunity to experience Athens.
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