Technical Support Specialist
Há 1 mês
Technical Support Specialist
We are seeking a skilled Technical Support Specialist to join our team at Axians Portugal. As a Technical Support Specialist, you will be responsible for owning, investigating, and solving customer technical issues. This role requires strong communication and interpersonal skills, as well as excellent problem-solving and troubleshooting skills.
Key Responsibilities:
- Own, investigate, and solve customer technical issues
- Collaborate with internal teams and leverage troubleshooting tools and practices
- Develop specific technical and professional proficiency through training and readiness
- Identify potential product defects and escalate appropriately to resolve
Requirements:
- Fluency in English
- Strong communication and interpersonal skills
- 3+ years of experience in technical support or related field
- Excellent problem-solving and troubleshooting skills
- Strong knowledge of Office 365 technology
- Strong knowledge of Office Setup & Deployment process
- Strong knowledge of Office Core applications
What We Offer:
- Opportunities for career advancement
- Professional development in international markets
- Challenging projects with great dimension
- Support in professional and personal development
Do you think this position is right for you? If you think you have the skills required for this position, send us your resume, preferably in English and in Europass format, to ****** with the subject "OSE_JS_PL".
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