Lisbon-Based Customer Support Specialist

Há 5 dias


Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiro
Job Summary

We are seeking a skilled Customer Experience Specialist to join our team in Lisbon. As a key member of our international team, you will be responsible for delivering exceptional customer service and support while contributing to the success of our projects.

Your primary duties will include:

  • Providing world-class service to clients' customers
  • Ensuring high levels of customer satisfaction
  • Identifying and resolving customer issues
  • Collaborating with the team to achieve project goals
Key Responsibilities

You will be responsible for:

  • Answering incoming customer inquiries
  • Recording customer interactions in the CRM system
  • Providing ad-hoc support as needed
Requirements

To succeed in this role, you will need:

  • A strong background in customer service or a related field
  • Excellent communication and interpersonal skills
  • Proficiency in German and English languages
  • Able to work in a fast-paced office environment


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