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Reservations Service Associate

2 semanas atrás

Lisboa, Lisboa, Portugal Nh Hoteles España SA Tempo inteiro
Job Opportunity: Reservations Service Associate

We are seeking a talented Reservations Service Associate to join our Reservations Centre in Nh Hoteles España SA. As a key player in our customer-facing team, you will deliver exceptional service, drive sales, and contribute to our business success.

About the Role:
  1. Handle incoming calls and emails professionally and promptly;
  2. Provide detailed information about our hotels' facilities and services;
  3. Support and increase sales of selected products and services across our hotel network;
Key Requirements:
  1. Degree in Hospitality, Tourism or relevant field (advantageous);
  2. Background in sales or reservations management (valued);
  3. Proven track record in customer service;
  4. Exceptional communication skills in both English and German;
  5. Familiarity with computer systems and social media;
  6. Self-motivated team player with adaptability;
What We Provide:
  1. A modern and inclusive workplace;
  2. Ongoing career advancement opportunities;
  3. A diverse work environment;
  4. A rewarding remuneration package including a net base salary above €1,300 + language supplement;
  5. A range of company benefits;