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Technical Support Representative for Drone Products and Services

1 semana atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro
Job Description

We are seeking a skilled Customer Care representative to join our team as a key player in ensuring customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance related to drone products.

Responsibilities include:

  • Providing accurate product information, features, and specifications to customers.
  • Managing customer requests via phone and email.
  • Assisting with product setup, troubleshooting, and usage guidance.
  • Processing orders, returns, and exchanges.
  • Ensuring excellent customer satisfaction through prompt issue resolution and friendly technical support.