Norwegian Customer Support Specialist
Há 2 dias
TN Portugal is seeking a highly skilled Norwegian language expert to join our team as a Customer Support Specialist. In this role, you will be responsible for handling customer inquiries in writing and over the phone in Norwegian. You will support customers with their requests concerning digital topics such as vehicle apps.
Key Responsibilities:
- To handle customer enquiries in writing and by telephone in Norwegian.
- To support customers with their extensive requests concerning digital topics such as vehicle apps.
- To think comprehensively and present possible solutions to the customer in 1st or 2nd level support.
- To implement reliably and forward technical issues to the appropriate departments.
Qualifications:
Skills & Experience:
- A customer-oriented, responsible, and communicative personality.
- A professional, independent, reliable, service- and solution-oriented working method.
- Enthusiasm for customer service in the automotive sector.
- Quick perception and secure handling of common information technologies, also with ticketing tools.
- Norwegian language skills at native speaker level in written and spoken in combination with good knowledge of English.
What We Offer:
You will have the opportunity to work in an international environment with challenges that drive your personal and professional growth. You will also enjoy flexible hours, medical services, discounts for employees, sports and health-related activities, a canteen, and good access to public transport.
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